Atlassian’s Jira Service Desk presents a near-intimidating amount of options to tailor an ITSM solution that fits your needs today and is continually flexible to adapt to tomorrow’s unknown needs. Follow this guide!
Taking a team from Waterfall to Agile isn’t a trivial task. It begins to look more daunting if you’re looking to implement it at an enterprise level, with multiple tangential teams working towards a common goal.
Fully preparing for and responding to unplanned failures on critical applications and hardware is too often an under-valued practice of DevOps teams. See how Opsgenie can transform your IR/IM capabilities.