Atlassian Hosting
Going Serverless can be painless. We do it for you in AWS with 24×7 Support
Atlassian Hosting
Going Serverless can be painless. We do it for you in AWS with 24×7 Support
Best fit if...
You need to maintain a self-hosted Atlassian environment, but by reasoning of budget, resourcing, or regulatory compliance, you seek a 3rd party to fully manage and optimize your Atlassian hosted infrastructure AWS
You want 24×7 / 24×5, hands-on support and active monitoring of incidents to maintain your infrastructure up-time and performance
Best fit if...
You need to maintain a self-hosted Atlassian environment, but by reasoning of budget, resourcing, or regulatory compliance, you seek a 3rd party to fully manage and optimize your Atlassian hosted infrastructure AWS
You want 24×7 / 24×5, hands-on support and active monitoring of incidents to maintain your infrastructure up-time and performance
We host your whole
Atlassian instance:
- 24x7 access to certified AWS engineers for support
- Monitoring tool setup and maintenance
- Incidents: Rapid recovery & root cause analysis
- Disaster recovery & proactive maintenance support
- Configuration management support
- Data security + data compliance support
Fully Supported Incident Management
During Incidents, Trundl will…
- Qualify and assess the Incident
- Notify the user base & stakeholders
- Gather all relevant information
- Analyze root cause
- Engage Atlassian support, as additional measure
- Communicate investigation process regularly
- Utilize Opsgenie for remediation, verifying fix to stakeholders
Managed AWS Cloud for Atlassian
Trundl is an AWS Partner
Let our AWS certified team be your Infrastructure Management provider
- Extend your Atlassian CloudOps, affordably
- Dedicated Account Manager
- 24x7 IaaS, On-Shore / Off-Shore Flexibility
- Proactive + reactive service and support for your Jira hosted on AWS
- Jira on AWS
- Confluence on AWS
- Serverless Jira with the full capabilities of Jira Server
- Dedicated AWS-Certified Engineers for AWS Cloud
- Maximize control of your Jira/Atlassian instance without having to monitor & manage its hosting
- Planned maintenance for performance, configuration, load balancing, disaster recovery
- Jira Service Management on AWS
- Bitbucket on AWS
Learn more about Jira Cloud vs Server vs Data Center
As an AWS Partner, Trundl provides the following services for AWS hosted applications:
- EC2
- ELB
- S3
- RDS
- API Gateway Direct Connect
- IAM
- VPC
- EFS
- CloudWatch
- Auto Scaling
- CloudFormation
- CloudFront
- Route53
Contact us
Drop us a line, we’ll get back to you within 24 hrs!
24hr Access to Certified AWS Engineers for Support
We provide enterprise Atlassian support offerings into real world use cases.
Atlassian Community support forums are information-rich, but you have to dedicate time. Why have your team troubleshoot Jira configuration issues or invest bandwidth on finding our what’s possible with the Atlassian ecosystem? Get ANY type of help for your Atlassian products from Trundl.
Atlassian Customer Support offers no hands-on-keyboard support options. Get Jira answers faster with Trundl. We proactively collaborate with your IT leadership and Jira user base.
Monitoring Tool Setup
and Maintenance
Get reliability, availability, and performance. We provide a monitoring plan, and an analysis of expected load conditions. Trundl deploys CloudWatch, and keeps and analyzes historical data on CPU utilization, disk I/O, and network utilization.
Incidents: Rapid Recovery & Root Cause Analysis
Follow the 5 pillars of incident management… Preparation, Detection/Alerting, Containment, Remediation, and Analysis. We bring hosting support, processes and tools to ensure incidents are mitigated and learnings are converted into a better managed AWS for Atlassian.
Disaster Recovery & Proactive Maintenance Support
We configure failover protocols, disaster recovery, and provision the environment to automatically scale up when needed. Get an automated and on-demand instance, and database backups.
Configuration
Management Support
Get help to build out resources, updates & patches, customized incident response requirements, and to manage version control updates. We are all about AWS performance.
Data Security + Data Compliance Support
Optimize your AWS with your security teams to establish compliant controls of content, platform, applications, systems and networks. Learn from use cases requiring adherence to HIPPA, PIPEDA, CCPA, EU GDPR.
Ask us about Healthcare and Fin-tech hosting Jira on AWS.
Know more about other Atlassian based services we provide
Atlassian Managed Services
Give us administration tasks, or let us help you build and mature your Jira-driven collaboration along side your team and leadership.
Atlassian Licenses
It’s a no brainer. Get free training and payment benefits when you buy Atlassian Licenses and Marketplace Addons with Trundl.
Need Hands-On Atlassian Application Support along with your AWS Infrastructure Support? We do that too. Get Atlassian Support.
Certainly. This arrangement puts all of those worries on to our capable shoulders to your teams can focus on other things. See our Atlassian Support page to better understand the application support model we provide.
We follow the sun, from offices in Nashville, San Jose, and Hyderabad.
We use the tools we promote. Opsgenie is a fantastic tool for monitoring and alerting, so setting up the right tool is paramount. (If your company prefers PagerDuty, we work with that too). Once set, you dictate your SLAs, notification schemes, and documentation, we will adjust and adhere to those requirements as the support kicks off.
Our Resources
Atlassian Blog
We share insights and ideas on Atlassian, work culture and trends. Check out what they have to say and post a comment. We love the Atlassian Community!
Atlassian Webinars
Our Webinars are collaborative and put attendees in the front seat to get questions answered. Check out the various ones we’ve conducted & see what’s coming soon.
#TrundlTalks Podcast
Sajit Nair leads the Trundl Talks Podcast, hooking up with big names around the Atlassian Community. Check out these in-depth podcasts with influencers you know.
We drop Atlassian knowledge
Once a month we send out Atlassian product updates, recent use cases, helpful videos, Atlassian security advisories, and other resources for the Jira-using community.
It’s our way of keeping you a happy Atlassian customer & bringing new ideas to your technology users.
