Atlassian Training

Maximize your investment in Jira by giving your user base the training they need

Atlassian Training

Maximize your investment in Jira by giving your user base the training they need

training page

Every Jira-using team is different, so should be training.
We emphasize...

Easy-Icon
Clean-Icon
Documentation-Icon

Ease of Use & Adaptability
for both experienced and new users

Clean Data & Process Efficiency
Atlassian tools are most effective when the data can roll up to the larger story. It's paramount

Effective Documentation
for continued learning / reference

Every Jira-using team is different, so should be training.
We emphasize...

Easy-Icon

Ease of Use & Adaptability
for both experienced and new users

Clean-Icon

Clean Data & Process Efficiency
Atlassian tools are most effective when the data can roll up to the larger story. It's paramount

Documentation-Icon

Effective Documentation
for continued learning / reference

Jira Fundamentals

    Provides hands-on experience and understanding of being a proficient user of Jira Core and Jira Software. Best for new Jira users and experienced Jira users needing use case training. It covers…
Course Goals:
  • Jira’s fundamentals and concepts
  • Basic workflow/task management
  • Preparing for Jira administration training

Confluence Fundamentals

    Implementing an Enterprise Wiki is a key part of knowledge management. Confluence covers these needs and allows you to manage spaces, pages, news, comments, etc. From this training, you will learn how to create, edit, share and customize your Confluence content.

Course Goals:

  • Learn how to use Confluence’s basic functionalities
  • Customize your knowledgebase environment

Jira Service Management Training

    • Beyond teaching the basic concepts of Jira Service Management, you’ll learn how to manage incidents, problems and change requests through powerful SLA queues.You will learn how to build an efficient solution for your agents with a simple interface for the end user.

 

Course Goals:

  • Understand how to use Jira as a Service Management solution
  • Manage the stakes of a Jira-based Service Management deployment

Jira Admin Training

    Jira Software/Core is an open project tracking tool. Configuration possibilities are so wide, and the upsides to taking advantage are huge. Admins are at the center of this.

Course Goals:

  • Manage your JIRA configuration
  • Leading efficient JIRA deployments

Jira Software Training

    Agile development has helped teams excel at delivering quality software and minimizing waste. This course will give you the information you need to manage Agile projects, and how to track them within Jira.
Course Goals:
  • Make the most of your Agile team via processes/workflows
  • Leverage JIRA to build/track dev plans
  • Know / integrate Confluence, Bitbucket
  • Learn to use Jira Software for non-Agile methodologies

Advanced Roadmaps Training

    Forecast over a long period of time while managing long-term visions, weekly CI/CD releases, and everything in between. This course gives you the information you need to lead and forecast multiple initiatives across several teams.

Course Goals:

  • Latest features & benefits
  • Customize themes, initiatives, plans, release strategies & scope, multiple projects/teams
  • Team management & capacity awareness

Contact us

Drop us a line, we’ll get back to you within 24 hrs!

Our Resources

Atlassian Blog

We share insights and ideas on Atlassian, work culture and trends. Check out what they have to say and post a comment. We love the Atlassian Community!

Atlassian Webinars

Our Webinars are collaborative and put attendees in the front seat to get questions answered. Check out the various ones we’ve conducted & see what’s coming soon.

#TrundlTalks Podcast

Sajit Nair leads the Trundl Talks
Podcast, hooking up with big names around the Atlassian Community.
Check out these in-depth podcasts with influencers you know.

We drop Atlassian knowledge

Once a month we send out Atlassian product updates, recent use cases, helpful videos, Atlassian security advisories, and other resources for the Jira-using community.

It’s our way of keeping you a happy Atlassian customer & bringing new ideas to your technology users.

Jira Training...
your way

Whether you’re new to Jira/Atlassian, onboarding new people, or need to train super-users, admins or executives, we’re ready and able to help.

Talk to our team

training page

Every Jira-using team is different, so should be training.
We emphasize...

Easy-Icon
Clean-Icon
Documentation-Icon

Ease of Use & Adaptability
for both experienced and new users.

Clean Data & Process Efficiency.
Atlassian tools are most effective when the data can roll up to the larger story. It's paramount.

Effective Documentation
for continued learning / reference.

Every Jira-using team is different, so should be training.
We emphasize...

Easy-Icon

Ease of Use & Adaptability
for both experienced and new users.

Clean-Icon

Clean Data & Process Efficiency.
Atlassian tools are most effective when the data can roll up to the larger story. It's paramount.

Documentation-Icon

Effective Documentation
for continued learning / reference.

Jira Fundamentals

  • Course Goal: Provide hands-on experience and understanding of being a proficient user of Jira Core and Jira Software. Best for new Jira users and experienced Jira users needing use case training. It covers…
  • Jira nomenclature
  • Navigation fundamentals
  • Productivity best practices
  • Managing/prioritizing issues and projects
  • Workflow concepts
  • Basic Dashboard Configuration
  • Basic Filters Management
  • Additional topics based on your Use Case / Needs

Confluence Fundamentals

  • Course Goal: Provide hands-on experience and understanding of being a proficient user/navigator of Confluence as a wiki/knowledge base. Best for new Jira/Confluence users, and experienced Confluence users needing use case training. It covers…
  • Implementing a wiki or intranet
  • Knowledge management capabilities / best practices
  • Use case integrations / tricks with Jira
  • Knowledge base structure best practices
  • Managing spaces, pages, documents, news, meeting notes, etc.
  • Using templates & template creation

Jira Service Management Training

  • Course Goal:  Understand the capabilities of Jira Service Management. Manage different request types, such as incidents, problems and change requests. Organize powerful SLA queues, promote self-help capabilities, and build an effective customer portal. Best for new Jira Service Management agents, and experienced Jira Service Management agents needing use case training
  • Understanding request groups, request types, customer fields, agent fields, workflow narratives, approvals, and automation
  • Jira Service Management navigation
  • Queue management & filters
  • SLA management
  • Portal setup & customization
  • Setting up IT and business team service

Atlassian Administrator Training

  • Course Goal: To learn deeper skills in tool configuration, user governance, accesses/ permissions, and other capabilities. 1×1 training in context-based deployments and maintenance of Jira/Atlassian instances. Requires Jira Fundamental training completion prior. Best for new Jira/Atlassian administrators, or experienced administrators needing use case training
  • Managing various configurations, and logical separations of projects, roles, groups
  • Managing issue types, workflows, schemes, custom fields
  • Aligning configuration with reporting/measurement goals
  • Managing add-ons, add-on impacts
  • Support resources / licensing
  • Governance best practices

Jira Software Training (Agile Teams)

  • Course Goal: To learn to use Jira Software in an Agile development fashion and to set up the tool frameworks for teams to deliver quality software/ products/projects, continually learning, tracking, and minimizing waste. Best for new Jira users, and experienced Jira users needing use case training
  • Jira Software application structure & nomenclature
  • Agile team processes/workflows
  • Building/tracking dev/project plans
  • Managing boards/sprint cadences
  • Integrations w/ Confluence/Bitbucket to maximize collaboration (incl. other repos)
  • Learn to use Jira Software for non-Agile methodologies
  • Other Use Case learnings / best practices

We drop Atlassian knowledge.

Once a month we send out Atlassian product updates, recent use cases, helpful videos, Atlassian security advisories, and other resources for the Jira-using community.

It’s our way of keeping you a happy Atlassian customer & bringing new ideas to your technology users.