Every Jira-using team is different, so should be training.
Clean Data & Process Efficiency. Atlassian tools are most effective when the data can roll up to the larger story. It's paramount.
Effective Documentation for continued learning / reference.
Ease of Use & Adoptability for both experienced and new users.
Course Goal: Provide hands-on experience and understanding of being a proficient user of Jira Core and Jira Software. Best for New Jira Users and Experienced Jira Users needing use case training. It covers...
Course Goal: Provide hands-on experience and understanding of being a proficient user/navigator of Confluence as a wiki/knowledge base. Best for new Jira/Confluence users, and experienced Confluence users needing use case training. It covers...
Implementing a wiki or intranet
Knowledge management capabilities / best practices
Use case integrations / tricks with Jira
Knowledge base structure best practices
Managing spaces, pages, documents, news, meeting notes, etc.
Course Goal: To learn deeper skills in tool configuration, user governance, accesses/ permissions, and other capabilities. 1x1 training in context-based deployments and maintenance of Jira/Atlassian instances. Requires Jira Fundamental training completion prior. Best for new Jira/Atlassian administrators, or experienced administrators needing use case training
Managing various configurations, and logical separations of projects, roles, groups
Course Goal: Understand the capabilities of Jira Service Desk. Manage different request types, such as incidents, problems and change requests. Organize powerful SLA queues, promote self-help capabilities, and build an effective customer portal. Best for new Jira Service Desk agents, and experienced Jira Service Desk agents needing use case training
Course Goal:To learn to use Jira Software in an Agile development fashion and to set up the tool frameworks for teams to deliver quality software/ products/projects, continually learning, tracking, and minimizing waste. Best for new Jira users, and experienced Jira users needing use case training