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Operations Associate (Contracts, SOWs) – India

Summary:

We are seeking a highly motivated, flexible, organized, and detail-oriented Operations Associate to join our team. You will support the Contracts team to handle the documentation and follow-up. You will liaise with stakeholders and businesses to accurately deliver the relevant status updates.

 

RESPONSIBILITIES:

  • Handle requests from the internal teams and customers to define the statement of work (SOW).
  • Manage the Contracts mailbox and promptly address all queries as per the SLA.
  • Maintain the relevant documentation, track progress of requests, and ensure timely follow-up.
  • Other routine tasks as assigned by the team.

 

WHAT COULD DIFFERENTIATE YOU:

  • Willingness and flexibility to work as per the US timings.
  • Hands-on experience with the MS Office suite, especially Outlook, Word, and Excel.
  • General aptitude to understand the business context and services offered.
  • Attention to detail and ability to summarize key information.
  • Excellent communication with proven ability of addressing customer requests.
  • Ability to independently organize and prioritize work.

 

PREFERRED LOCATION:

Hyderabad, India

 

ABOUT TRUNDL:

Trundl is a Platinum Enterprise Atlassian Solution Partner with offices in the US, Canada, and India. Atlassian Partners provide strategic consulting and hands-on support to Atlassian’s 280,000+ worldwide customers.

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