What do your new hires need to be prepared before their first day? An issued laptop from IT? Access to enterprise software? Space/role permissions? HR policy training? There may be 100 steps, and you're relying on HR tribal knowledge to get it done. Jira Service Desk provides HR teams with a simple portal to intake new hire requests, increased visibility of progress with stakeholders, process-driven productivity, and autonomy for HR teams to get their work done.
The Jira Service Desk portal is very intuitive and makes for effective access to various service requests, and powerful search (for self-service opportunities)
Requesters get real time updates on status & can correspond with whoever is working the request. Send attachments, transition the ticket, and more.
Huge task automation (completion, transition, creation) opportunities. If it's measured or quantified, we can help employ if-then logic so tickets get processed and sent through the right eyes as they're worked.