Jira Service Management is Atlassian’s swiss army knife. With it, you can enable IT, HR, Finance, Legal, Marketing and others to deploy a service portal and invoke work, tasks, or services from other teams. As an Atlassian Solution Partner, we’ve deployed JSM for a lot of use cases.
We’ve picked up some solid tips for Jira Administrators and IT leaders for setting up highly effective JSM instances. We’ll cover both basic and advanced tips, and we’ll leave room for open Q&A for you to ask specific questions to our team.