ITSM [Guide]

ITSM (IT Service Management) is how IT teams manage such end-to-end delivery of IT services to customers, including an all-encompassing approach to design, create, deliver, and support IT services.

Jira Service Desk vs. ServiceNow: The Definitive Guide

[section] [row] [col span__sm=”12″] Which is better for your Service Management needs – Jira Service Desk or ServiceNow? Here’s a detailed, expert reviewed comparison that differentiates their features, and navigates through the pros, cons, pricing, support and everything in between. [/col] [/row] [/section] [section] [row] [col span__sm=”12″ margin=”0px 0px 0px 2em” align=”left”] [ux_text text_align=”left”] CONTENTS […]

Mindville, Opsgenie & Statuspage Next up… Jira Service Desk Premium?

First off… congratulations to Tommy Nordahl, Mathias Edblom, and the Mindville team!  They are an inspiration to both Marketplace Vendors and Solution Partners for what they’ve accomplished in a few short years. Riada (Mindville) was our first vendor partnership. At the time, as a new, unproven Atlassian Partner, and it was a tremendous boost to […]