Jira Reporting Capabilities

Jira reports are both insightful and easy to understand. Here’s how they help teams. A good ITSM tool should empower teams with real-time insights to help them deliver faster, better value to their  customers. In this blog, you will get a basic introduction to a plethora of agile reports, dashboards, etc are available in Jira […]

What is service request management in ITSM?

IT teams receiving a wide variety of customer requests every day, and these are classified as service requests by the Information Technology Infrastructure Library (ITIL).

Must-have features for your ITSM solution

The ITSM tool you zero down upon should be backed by strategic evaluation of the current state of ITSM and upcoming aspirations. How to ensure your chosen ITSM tool address your business needs?

What are ITSM ticketing tools?

The IT ticketing system acts as a single point of contact between the solution seeker and the problem solver. Here’s how it works

SAFe® and Startups: Expert overview

Luke Hohmann, Agile Guru & founder of FirstRoot, enlightens us on how entrepreneurs can gain an edge from Scaled Agile Framework, the power of Participatory Budgeting and post-pandemic shift in work culture. Luke Hohmann, Founder, and CEO, FirstRoot Inc, is an internationally acclaimed expert in Agile Software Development. He co-organized the first Agile conference in […]

Staying Remote : Embracing the New Normal

  Listen to Podcast on Remote Work Culture   Watch Youtube Video on Remote Work Culture Admit it. Ensconced in the comfort of home, sometimes you wistfully reminisce about office life. After all, staring at a row of blocks on Zoom isn’t the same as brainstorming with team-mates in person. Let Cliff Pollan, co-founder, Welo.Space, […]

Why Scale Agile? Explore the Basics of Scaling Agile with SAFe Principles

Scaling Agile for Real Results: A Customer-Centered Approach When organizations look to scale Agile, they usually aim to boost speed, improve quality, and create more value in the work they’re already doing. Sounds great, right? But the reality of scaling Agile can be trickier than it seems. It’s not uncommon to find companies that claim […]

Building a Career in Atlassian Jira Administration

  Listen : Career in Jira Administration   Watch : Career in Jira Administration Wondering what are the most sought-after skills on a Jira administrator’s resume? As Rachel Wright-entrepreneur, certified JIRA Administrator, and author of ‘Jira Strategy Admin Workbook’-walks us through her inspirational journey, aspirants get a glimpse of the roles, responsibilities, and beyond.. Rachel […]