How StarCompliance Balanced Global Support with Smart Assignments & Rotations in Jira Service Management

Chris Green and his team turned chaos into coordination with Jira Service Management and Smart Assignments & Rotations by Trundl. You can, too. [gap height=”50px”] From Manual Mayhem to Methodical Support Chris Green has heard the stories and seen some of the indicators of the early days of StarCompliance’s client support operations. “Before Jira Service […]
The ROI of Aligned Agile Delivery

By Cidoni Brind, Director – DevOps & Process Re-engineering, Engineering Enterprise leaders often find themselves staring at a paradox: they’ve invested in Agile frameworks, hired skilled people, and still don’t see the velocity, transparency, or alignment they were promised. Teams are busy and ceremonies are happening, but the connection between strategic priorities and delivery outcomes […]
How to Simplify SAFe® Program and ART Setup in Jira (Without Reinventing the Wheel)

By Cidoni Brind, Director – DevOps & Process Re-engineering, Engineering If you’re leading an Agile transformation at scale, you’re probably familiar with the Scaled Agile Framework (SAFe®). You know the theory. You’ve bought the tools. You’ve trained your people. And yet, one of the biggest blockers to progress remains: Your Jira instance doesn’t reflect your […]
Why SAFe® Implementations Fail Without Tool Alignment (and How to Get It Right)

Implementing the Scaled Agile Framework® (SAFe®) is a major step forward for enterprises aiming to deliver value faster, align teams, and improve organizational agility. But let’s be honest—getting SAFe® to stick is hard. Not because the framework itself is flawed, but because most teams aren’t set up with the right tools to make it work. […]
Why Scale Agile? Explore the Basics of Scaling Agile with SAFe Principles

Scaling Agile for Real Results: A Customer-Centered Approach When organizations look to scale Agile, they usually aim to boost speed, improve quality, and create more value in the work they’re already doing. Sounds great, right? But the reality of scaling Agile can be trickier than it seems. It’s not uncommon to find companies that claim […]
PI Planning – What it is, and why we do it

Program Increment (PI) Planning is a critical event that is part of the Scaled Agile Framework (SAFe®), which is conducted by the development teams in an Agile Release Train (ART).