India Data Residency
Atlassian has added India to their list of regions where you can “pin” your user-generated content, product information, and other sensitive data.
Is Your Team Ready for Automation?
In this blog post we share few pointers you should consider before rolling out Jira Automations to your team.
Why is ESM important?
One company, one mode of communication. Here’s how Enterprise Service Management unifies org-wide best practices into a common framework Enterprise Service Management (ESM) is an extension of IT Service Management (ITSM) tools, processes and/or best practices to non-IT departments, such as HR or facilities and other functional areas of the enterprise to better serve the needs […]
What are ITSM ticketing tools?
The IT ticketing system acts as a single point of contact between the solution seeker and the problem solver. Here’s how it works
Decoding Automation and DevOps: An Expert Overview
Experts discuss how we can get more out of DevOps, Xray’s traceability between requirements, how testers can benefit from tools & more…
Deploying a Successful DevSecOps strategy
The average cost of a security breach in the US is $8.19M. That’s a significant number to the bottom line for any company. These aren’t one-offs either. Every industry is facing frequent attacks… nearly 90% of healthcare companies are actively being hacked. 75% of retail and 60% of manufacturing companies are facing varying degrees of […]
Mindville, Opsgenie & Statuspage Next up… Jira Service Desk Premium?
First off… congratulations to Tommy Nordahl, Mathias Edblom, and the Mindville team! They are an inspiration to both Marketplace Vendors and Solution Partners for what they’ve accomplished in a few short years. Riada (Mindville) was our first vendor partnership. At the time, as a new, unproven Atlassian Partner, and it was a tremendous boost to […]