Job Overview:
We are seeking an experienced Atlassian Solutions Engineer to
manage and optimize our Atlassian ecosystem, including Jira, Confluence,
Bitbucket, and Crowd. The ideal candidate will have expertise in both application
and backend administration, ensuring system stability, security, and high
performance. This role requires strong troubleshooting skills, scripting capabilities,
and a deep understanding of Atlassian Server/Data Center applications.
Key Responsibilities:
- Application Administration: Manage and administer Jira, Confluence,
Bitbucket, and Crowd, including general setup, configurations, and security
management. - Backend Administration: Perform system-level troubleshooting by analyzing
application logs, monitoring system health, and optimizing performance. - Linux Administration: Utilize Linux commands for system-level diagnostics,
issue resolution, and application maintenance. - Scripting & Automation: Implement automation and advanced configurations
using ScriptRunner for Jira to enhance workflows and streamline operations. - Incident Management: Identify, troubleshoot, and resolve issues related to
application performance, security, and integrations. - Workflow & Process Optimization: Configure and optimize Jira workflows,
custom fields, issue types, permissions, and notifications to align with
business needs. - License & Security Management: Maintain compliance with license usage,
security policies, and access control for all Atlassian applications. - Ad-hoc Configuration & Support: Provide support for ad-hoc configuration
requests, system upgrades, and integrations with third-party tools.
Required Qualifications & Skills:
- 3+ years of experience in administrating Atlassian applications (Jira,
Confluence, Bitbucket, Crowd) on Server/Data Center platforms. - Strong experience in Linux system administration, including proficiency with
shell scripting and command-line utilities. - Proficiency in ScriptRunner for Jira to develop Groovy scripts for automation
and customization. - Experience with application log analysis, system health monitoring, and
troubleshooting performance issues. - Experience with integrations, REST APIs, and Atlassian Marketplace apps
such as Tempo Timesheets, Jira Misc Workflow Extensions, Custom Charts
for Jira, eazyBI for Jira - Understanding of workflow automation, security settings, and best practices
in Jira and Confluence. - Knowledge of database management (PostgreSQL, MySQL, or similar) is a
plus. - Strong analytical, problem-solving, and communication skills.
Preferred Qualifications:
- Atlassian certifications (ACP-100, ACP-120, ACP-600, or equivalent).
- Experience with CI/CD pipelines and DevOps practices.
- Knowledge of cloud-based Atlassian administration (Jira Cloud, Confluence
Cloud) is a plus.