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IT Service Management – better known as ITSM — is how IT teams manage such end-to-end delivery of IT services to customers, including an all-encompassing approach to design, create, deliver, and support IT services.
Atlassian’s ITSM / ESM offering matures with every release. This is a big one, and it comes with new features, tighter Incident Management capabilities, and a re-brand.
Check it out.
Cracking the migration-to-cloud code could be overwhelming. We’ll save you some legwork and hours of research with the top secrets for a successful Atlassian cloud migration strategy.
Jira Service Desk vs ServiceNow
We tackled the big subject of Jira Service Desk vs. ServiceNow on 14 points of comparison…
Watch the recording and let us know your thoughts!