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Practical notes on platform migrations, service management and AI-native delivery, from the Trundl team.

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Showing 82–90 of 103 resources

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Jira Reporting Capabilities

Jira reports are both insightful and easy to understand. Here’s how they help teams. A good ITSM tool should empower...

Blog

Best Practices of Jira Dashboard Reporting [Guide]

Jira dashboard reporting goes beyond mere visual representation of your data and key metrics, and reaches its full potential when...

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What are ITSM ticketing tools?

The IT ticketing system acts as a single point of contact between the solution seeker and the problem solver. Here’s...

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Must-have features for your ITSM solution

The ITSM tool you zero down upon should be backed by strategic evaluation of the current state of ITSM and...

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What is service request management in ITSM?

IT teams receiving a wide variety of customer requests every day, and these are classified as service requests by the...

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Freshservice vs Jira Service Management: ITSM tool comparison guide

Here’s looking at the key differentiators in functionality between Jira Service Management, Atlassian’s popular ITSM/ESM platform, and Freshservice, a relative...

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How to Build a Strong Cloud Migration Strategy

Are your Cloud Migration expectations anchored in reality? Ensure you’re on the right track with this phase-wise, concrete plan for...

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Server to Cloud Migration: Save Time, Money, and Effort

Many businesses lack the expertise, time, or technicians for a successful, seamless, &super-fast Cloud Migration – resulting in poor practices,...

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Run & Report with Essential SAFe® in Jira Software [Guide] | Trundl

This is a step-by-step guide on how to run and report successfully with Essential SAFe® in Jira software, and how...

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Kanban done right with Jira Software | Trundl

Looking for a step-by-step demo on getting Kanban right in Jira software? This expert guide explains how to get the...

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How to Set up Xray in Jira for Test Case Management | Trundl

How to set up Xray in Jira? Advantages of test case management with Jira & Xray is to bring your...

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SAFe® and Startups: Expert overview

Luke Hohmann, Agile Guru & founder of FirstRoot, enlightens us on how entrepreneurs can gain an edge from Scaled Agile...

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How to Set up Xray in Jira for Test Case Management | Trundl

How to set up Xray in Jira? Advantages of test case management with Jira & Xray is to bring your...

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Decoding Automation and DevOps: An Expert Overview

Experts discuss how we can get more out of DevOps, Xray's traceability between requirements, how testers can benefit from tools...

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SAFe® and Startups: Expert overview

Luke Hohmann, Agile Guru & founder of FirstRoot, enlightens us on how entrepreneurs can gain an edge from Scaled Agile...

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What is Kanban? [Guide] | Trundl

In what is Kanban?-A beginner's guide, we explore how teams benefit from this visual workflow management method to implement Agile...

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What is Agile [Guide]

What is Agile? Discover why this methodology is being considered as the password for modern organizations to survive in today’s...

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Enterprise Service Management (ESM) – Overview [Guide] | Trundl

Enterprise Service Management (ESM) is the practice of applying IT Service Management to other areas of an enterprise or organization...

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Staying Remote : Embracing the New Normal

Listen to Podcast on Remote Work Culture Watch YouTube Video on Remote Work Culture Admit it. Ensconced in the comfort...

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Jira Service Management vs ServiceNow [Guide]

Jira Service Management or ServiceNow - ITSM Tool comparisons. How do the features & functionalities of two leading ITSM solutions....

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ITSM [Guide]

ITSM (IT Service Management) is how IT teams manage such end-to-end delivery of IT services to customers, including an all-encompassing...