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Practical notes on platform migrations, service management and AI-native delivery, from the Trundl team.

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Showing 100–103 of 103 resources

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Jira Reporting Capabilities

Jira reports are both insightful and easy to understand. Here’s how they help teams. A good ITSM tool should empower...

Blog

Best Practices of Jira Dashboard Reporting [Guide]

Jira dashboard reporting goes beyond mere visual representation of your data and key metrics, and reaches its full potential when...

Blog

What are ITSM ticketing tools?

The IT ticketing system acts as a single point of contact between the solution seeker and the problem solver. Here’s...

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Must-have features for your ITSM solution

The ITSM tool you zero down upon should be backed by strategic evaluation of the current state of ITSM and...

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What is service request management in ITSM?

IT teams receiving a wide variety of customer requests every day, and these are classified as service requests by the...

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Freshservice vs Jira Service Management: ITSM tool comparison guide

Here’s looking at the key differentiators in functionality between Jira Service Management, Atlassian’s popular ITSM/ESM platform, and Freshservice, a relative...

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How to Build a Strong Cloud Migration Strategy

Are your Cloud Migration expectations anchored in reality? Ensure you’re on the right track with this phase-wise, concrete plan for...

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Server to Cloud Migration: Save Time, Money, and Effort

Many businesses lack the expertise, time, or technicians for a successful, seamless, &super-fast Cloud Migration – resulting in poor practices,...

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Run & Report with Essential SAFe® in Jira Software [Guide] | Trundl

This is a step-by-step guide on how to run and report successfully with Essential SAFe® in Jira software, and how...

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Kanban done right with Jira Software | Trundl

Looking for a step-by-step demo on getting Kanban right in Jira software? This expert guide explains how to get the...

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How to Set up Xray in Jira for Test Case Management | Trundl

How to set up Xray in Jira? Advantages of test case management with Jira & Xray is to bring your...

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SAFe® and Startups: Expert overview

Luke Hohmann, Agile Guru & founder of FirstRoot, enlightens us on how entrepreneurs can gain an edge from Scaled Agile...

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How ‘proxy’ openness is creeping into our work culture – and it might not be the best thing for us

(Jan 2020) Employee – “Hey, I need to work from home today. I have a carpenter coming in during lunch.”...

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Mindville, Opsgenie & Statuspage Next up… Jira Service Desk Premium?

First off… congratulations to Tommy Nordahl, Mathias Edblom, and the Mindville team! They are an inspiration to both Marketplace Vendors...

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Mental Wellness and Remote Work

It’s been a little over a month since we started staying indoors to practice social distancing with the goal of...

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COVID-19 and its impact on the labor force, team collaboration, and remote work.

Leading up to this spring, many thought the US economy was due for a natural correction after so many years...