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Practical notes on platform migrations, service management and AI-native delivery, from the Trundl team.

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Showing 46–54 of 103 resources

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Jira Reporting Capabilities

Jira reports are both insightful and easy to understand. Here’s how they help teams. A good ITSM tool should empower...

Blog

Best Practices of Jira Dashboard Reporting [Guide]

Jira dashboard reporting goes beyond mere visual representation of your data and key metrics, and reaches its full potential when...

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What are ITSM ticketing tools?

The IT ticketing system acts as a single point of contact between the solution seeker and the problem solver. Here’s...

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Must-have features for your ITSM solution

The ITSM tool you zero down upon should be backed by strategic evaluation of the current state of ITSM and...

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What is service request management in ITSM?

IT teams receiving a wide variety of customer requests every day, and these are classified as service requests by the...

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Freshservice vs Jira Service Management: ITSM tool comparison guide

Here’s looking at the key differentiators in functionality between Jira Service Management, Atlassian’s popular ITSM/ESM platform, and Freshservice, a relative...

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How to Build a Strong Cloud Migration Strategy

Are your Cloud Migration expectations anchored in reality? Ensure you’re on the right track with this phase-wise, concrete plan for...

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Server to Cloud Migration: Save Time, Money, and Effort

Many businesses lack the expertise, time, or technicians for a successful, seamless, &super-fast Cloud Migration – resulting in poor practices,...

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Run & Report with Essential SAFe® in Jira Software [Guide] | Trundl

This is a step-by-step guide on how to run and report successfully with Essential SAFe® in Jira software, and how...

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Kanban done right with Jira Software | Trundl

Looking for a step-by-step demo on getting Kanban right in Jira software? This expert guide explains how to get the...

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How to Set up Xray in Jira for Test Case Management | Trundl

How to set up Xray in Jira? Advantages of test case management with Jira & Xray is to bring your...

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SAFe® and Startups: Expert overview

Luke Hohmann, Agile Guru & founder of FirstRoot, enlightens us on how entrepreneurs can gain an edge from Scaled Agile...

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Oh Canada! Atlassian Brings Data Residency to the Great White North ???

What is Data Residency and Why Does it Matter to Me? Data residency refers to the geographical location—whether a country...

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Supercharge JSM with Smart Assignments and Rotations for Jira

Calling all service teams! If you’re still manually assigning daily tasks, we’ve got something to ease your troubles. Watch this...

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The CrowdStrike Outage Is the Canary in the Coal Mine for the Entire Tech Industry

Atlassian Intelligence has moved out of Beta, and offers ~30 new capabilities geared around making insights accessible, and tools to...

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Unlock Enterprise Asset Potential with Jira Service Management

Enterprises that have embraced Atlassian have shown a growing interest in understanding IT Asset Management (ITAM) capabilities tailored to their...

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Why Confluence Is a Worthy Email or Word Doc Substitute

  EXCELLENCE UNLEASHED Confluence Is Often The Answer For Enterprises   One Platform, Many Teams Intuitive and simple for the...

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Master Productivity and Project Management with Waterfall for Jira

Are you ready to unite non-Agile and Agile teams in one platform to revolutionize how they manage projects? Then you...

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AI-Human Collaboration in Atlassian and Generative AI

Atlassian Intelligence has moved out of Beta, and offers ~30 new capabilities geared around making insights accessible, and tools to...

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India Data Residency

Atlassian has added India to their list of regions where you can “pin” your user-generated content, product information, and other...

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Navigating ITSM Costs: ServiceNow vs Jira Service Management

Enterprise service management is crucial for mid-to-large-sized companies......