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Blog

Practical notes on platform migrations, service management and AI-native delivery, from the Trundl team.

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Showing 46–54 of 103 resources

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7 Best Practices when deploying Jira Service Management

Great! You’ve chosen to deploy Jira Service Management (JSM). Awesome… Here’s a few tips before you start....

Blog

8 Tips to Help You Write a Star-Studded Resume

The resume you send across to a potential employer for a new job opportunity is literally your first line of...

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Jira Service Desk vs. ServiceNow: The Definitive Guide

  Which is better for your Service Management needs – Jira Service Desk or ServiceNow? Here’s a detailed, expert-reviewed comparison...

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Mindville, Opsgenie & Statuspage Next up… Jira Service Desk Premium?

First off… congratulations to Tommy Nordahl, Mathias Edblom, and the Mindville team! They are an inspiration to both Marketplace Vendors...

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How ‘proxy’ openness is creeping into our work culture – and it might not be the best thing for us

(Jan 2020) Employee – “Hey, I need to work from home today. I have a carpenter coming in during lunch.”...

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Deploying a Successful DevSecOps strategy

The average cost of a security breach in the US is $8.19M. That’s a significant number to the bottom line...

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COVID-19 and its impact on the labor force, team collaboration, and remote work.

Leading up to this spring, many thought the US economy was due for a natural correction after so many years...

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Mental Wellness and Remote Work

It’s been a little over a month since we started staying indoors to practice social distancing with the goal of...

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Oh Canada! Atlassian Brings Data Residency to the Great White North ???

What is Data Residency and Why Does it Matter to Me? Data residency refers to the geographical location—whether a country...

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Supercharge JSM with Smart Assignments and Rotations for Jira

Calling all service teams! If you’re still manually assigning daily tasks, we’ve got something to ease your troubles. Watch this...

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The CrowdStrike Outage Is the Canary in the Coal Mine for the Entire Tech Industry

Atlassian Intelligence has moved out of Beta, and offers ~30 new capabilities geared around making insights accessible, and tools to...

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Unlock Enterprise Asset Potential with Jira Service Management

Enterprises that have embraced Atlassian have shown a growing interest in understanding IT Asset Management (ITAM) capabilities tailored to their...

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Why Confluence Is a Worthy Email or Word Doc Substitute

  EXCELLENCE UNLEASHED Confluence Is Often The Answer For Enterprises   One Platform, Many Teams Intuitive and simple for the...

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Master Productivity and Project Management with Waterfall for Jira

Are you ready to unite non-Agile and Agile teams in one platform to revolutionize how they manage projects? Then you...

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AI-Human Collaboration in Atlassian and Generative AI

Atlassian Intelligence has moved out of Beta, and offers ~30 new capabilities geared around making insights accessible, and tools to...

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India Data Residency

Atlassian has added India to their list of regions where you can “pin” your user-generated content, product information, and other...

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Navigating ITSM Costs: ServiceNow vs Jira Service Management

Enterprise service management is crucial for mid-to-large-sized companies......