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Product news, engineering practice, and the future of AI-native platform delivery, straight from the Trundl team.

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JiraCon23 Wrap-up

JiraCon23 is a wrap! This year’s conference was one for the books. Let’s look at the numbers, the winners, and...

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JiraCon23 : 1 Week to Go!

JiraCon23 Update : Every JiraCon is an epic journey, and the one you will see on Oct 4th shows it....

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Learning Paths at JiraCon23

JiraCon23 Update : JiraCon is the largest virtual event dedicated to the Atlassian customer community (not counting Team23, of course)....

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JiraCon23 Update: The Agenda is SET!

JiraCon23 Update : The Agenda is SET! JiraCon23, being held Oct 4, 2023! September is coming up and it’s time...

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Empowering Lives: How charity: water is Working to Ensure Clean Water Access

We’re six months into 2023, and those recession jitters are still abound. The year’s half-way point is a good time...

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JiraCon ’23 Announcement

We’re excited to officially announce Trundl’s 3rd annual JiraCon event, set for October 4, 2023! We are now calling for...

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Sunsetting AppLoud

Sometimes when you create something, you think it might just solve some of the world’s problems. Sometimes, you’re right. Other...

Blog

Trundl achieves Atlassian specialization in ITSM

We are proud to announce that Trundl is now a certified Atlassian specialized partner in ITSM. As a leading provider...

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Meet the Exciting New Trundl Brand

The Journey Seven years ago, we laid the foundation of today’s Trundl by becoming an Atlassian Partner. We had earned...

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Leading a virtual session: Our experience with Atlassian Community Event

In these times, with the pitfalls of remote working, leading a discussion in a virtual event is not uncommon. However,...

Blog

Atlassian Pulse: July 2026 Edition

Long time no see!  Thank you to everyone who kept pushing me to get back to it and helped me...

Blog

AI That Works: The Unwritten Layer

Your systems don’t run your operation. Your people do, along with everything they never wrote down. The pattern I kept...

Blog

AI Didn’t Remove the SDLC Bottleneck. It Exposed It.

A reaction to Atlassian's announcement, “The evolution of Jira for AI-native software development.”...

Blog

AI Isn’t Moving Too Fast

You’re Working with the Wrong Mental Model By: Dave Rosenlund, Global Director – Software & Solutions Over the past year,...

Blog

Your CMDB Was Never Working. The Translator Was.

Human engineers have been reading around your bad asset data. But AI agents read it literally. By: Dave Rosenlund, Global...

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What Team ’26 Taught Me About AI-Native Service Management

A poorly curated knowledge base produces suspect answers By: Dave Rosenlund, Global Director – Software & Solutions Team ‘26 in...

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From Atlassian Administrators to AI Orchestrators

  Shaping how systems, context, and automation work together By: Dave Rosenlund, Global Director – Products and Aaron Geister, Principal...

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A Team’26 Retrospective on AI and Rovo

Last week shows Atlassian understands AI will not live in one interface By: Dave Rosenlund, Global Director – Products  ...

Blog

Unpacking RejectDirectSend for Microsoft Customers

If you’ve recently come across the Exchange Online setting called RejectDirectSend, your first reaction may be, “Well, that sounds dangerous!”...