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Practical notes on platform migrations, service management and AI-native delivery, from the Trundl team.

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Showing 91–99 of 103 resources

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Jira Reporting Capabilities

Jira reports are both insightful and easy to understand. Here’s how they help teams. A good ITSM tool should empower...

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Best Practices of Jira Dashboard Reporting [Guide]

Jira dashboard reporting goes beyond mere visual representation of your data and key metrics, and reaches its full potential when...

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What are ITSM ticketing tools?

The IT ticketing system acts as a single point of contact between the solution seeker and the problem solver. Here’s...

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Must-have features for your ITSM solution

The ITSM tool you zero down upon should be backed by strategic evaluation of the current state of ITSM and...

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What is service request management in ITSM?

IT teams receiving a wide variety of customer requests every day, and these are classified as service requests by the...

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Freshservice vs Jira Service Management: ITSM tool comparison guide

Here’s looking at the key differentiators in functionality between Jira Service Management, Atlassian’s popular ITSM/ESM platform, and Freshservice, a relative...

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How to Build a Strong Cloud Migration Strategy

Are your Cloud Migration expectations anchored in reality? Ensure you’re on the right track with this phase-wise, concrete plan for...

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Server to Cloud Migration: Save Time, Money, and Effort

Many businesses lack the expertise, time, or technicians for a successful, seamless, &super-fast Cloud Migration – resulting in poor practices,...

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Run & Report with Essential SAFe® in Jira Software [Guide] | Trundl

This is a step-by-step guide on how to run and report successfully with Essential SAFe® in Jira software, and how...

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Kanban done right with Jira Software | Trundl

Looking for a step-by-step demo on getting Kanban right in Jira software? This expert guide explains how to get the...

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How to Set up Xray in Jira for Test Case Management | Trundl

How to set up Xray in Jira? Advantages of test case management with Jira & Xray is to bring your...

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SAFe® and Startups: Expert overview

Luke Hohmann, Agile Guru & founder of FirstRoot, enlightens us on how entrepreneurs can gain an edge from Scaled Agile...

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Opsgenie in Jira Service Management [Guide]

Opsgenie in Jira Service Management, Getting started, step by step process of discovering and setting up from Atlassian experts. Trundl,...

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Building a Career in Atlassian Jira Administration

Listen: Career in Jira Administration Watch: Career in Jira Administration Wondering what the most sought-after skills are on a Jira...

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Why Scale Agile? Explore the Basics of Scaling Agile with SAFe Principles

Scaling Agile for Real Results: A Customer-Centered Approach When organizations look to scale Agile, they usually aim to boost speed,...

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Moving from Jira Server to Jira Cloud: What no one tells you

Listen to the Podcast Watch Cloud Migration Neither hearsay nor hacks. #TrundlTalks S02E01 had Atlassian experts themselves share key...

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PI Planning – What it is, and why we do it

Program Increment (PI) Planning is a critical event that is part of the Scaled Agile Framework (SAFe®), which is conducted...

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8 Tips to Help You Write a Star-Studded Resume

The resume you send across to a potential employer for a new job opportunity is literally your first line of...

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7 Best Practices when deploying Jira Service Management

Great! You’ve chosen to deploy Jira Service Management (JSM). Awesome… Here’s a few tips before you start....

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Jira Service Desk vs. ServiceNow: The Definitive Guide

  Which is better for your Service Management needs – Jira Service Desk or ServiceNow? Here’s a detailed, expert-reviewed comparison...

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Deploying a Successful DevSecOps strategy

The average cost of a security breach in the US is $8.19M. That’s a significant number to the bottom line...