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Blog

Practical notes on platform migrations, service management and AI-native delivery, from the Trundl team.

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Showing 91–99 of 103 resources

Blog, Cloud Migration, Insights

Why enterprise platform migrations end up reproducing the problems they were meant to fix

A few weeks ago I co-hosted a roundtable with Atlassian. It wasn’t a pitch, just a small group of senior...

Blog, Cloud Migration, Insights

The big potato and the small potatoes of a monday.com migration

Every company has four or five people who actually know how the work gets done. Not the version in the...

Blog, General, Insights

Why enterprise implementations go wrong while everyone does their job

Recently, I had a close-up view of a team six months into a transformation for a large manufacturer in a...

Blog, General, Insights

Why we called it Contextual Delivery

2025 and 2026 witnessed AI changing enterprise software, shifting with it the expectations of how we value productive outputs, how...

Atlassian

Who Owns the Code AI Writes for You? 

The question sounds simple. The answer most people reach for is the wrong one, and it is aimed at the...

Blog

The Coming AI Apocalypse: Viewed Through a Different Lens

A practitioner’s triage of the ongoing AI doom discourse: what fails a fact-check, what survives it, and what it changes...

Blog

In the Age of AI, XLAs are a Leadership Move

Every SLA on the board is green. And yet CSAT and NPS are down.  Anyone who has run a service...

Blog

Make December a Non-Event 

A practical read on Atlassian’s usage-based pricing, and how to get ahead of it. Somewhere in your organization, a finance...

Blog

You Can’t Rehire the Experts You Never Trained

Ford brought back 350 veterans this year. The path that made them is exactly what AI is quietly automating. Over...

Blog

It Just Got Easier to Unlock With AI

The easy part is adding it. You supply the governance, Atlassian supplies the models, and everything it costs and requires...

Blog

Atlassian Pulse: July 2026 Edition

Long time no see!  Thank you to everyone who kept pushing me to get back to it and helped me...

Blog

AI That Works: The Unwritten Layer

Your systems don’t run your operation. Your people do, along with everything they never wrote down. The pattern I kept...

Blog

Opsgenie in Jira Service Management [Guide]

Opsgenie in Jira Service Management, Getting started, step by step process of discovering and setting up from Atlassian experts. Trundl,...

Blog

Building a Career in Atlassian Jira Administration

Listen: Career in Jira Administration Watch: Career in Jira Administration Wondering what the most sought-after skills are on a Jira...

Blog

Why Scale Agile? Explore the Basics of Scaling Agile with SAFe Principles

Scaling Agile for Real Results: A Customer-Centered Approach When organizations look to scale Agile, they usually aim to boost speed,...

Blog

Moving from Jira Server to Jira Cloud: What no one tells you

Listen to the Podcast Watch Cloud Migration Neither hearsay nor hacks. #TrundlTalks S02E01 had Atlassian experts themselves share key...

Blog

PI Planning – What it is, and why we do it

Program Increment (PI) Planning is a critical event that is part of the Scaled Agile Framework (SAFe®), which is conducted...

Blog

8 Tips to Help You Write a Star-Studded Resume

The resume you send across to a potential employer for a new job opportunity is literally your first line of...

Blog

7 Best Practices when deploying Jira Service Management

Great! You’ve chosen to deploy Jira Service Management (JSM). Awesome… Here’s a few tips before you start....

Blog

Jira Service Desk vs. ServiceNow: The Definitive Guide

  Which is better for your Service Management needs – Jira Service Desk or ServiceNow? Here’s a detailed, expert-reviewed comparison...

Blog

Deploying a Successful DevSecOps strategy

The average cost of a security breach in the US is $8.19M. That’s a significant number to the bottom line...