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Blog

Practical notes on platform migrations, service management and AI-native delivery, from the Trundl team.

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Showing 64–72 of 103 resources

Blog, Cloud Migration, Insights

Why enterprise platform migrations end up reproducing the problems they were meant to fix

A few weeks ago I co-hosted a roundtable with Atlassian. It wasn’t a pitch, just a small group of senior...

Blog, Cloud Migration, Insights

The big potato and the small potatoes of a monday.com migration

Every company has four or five people who actually know how the work gets done. Not the version in the...

Blog, General, Insights

Why enterprise implementations go wrong while everyone does their job

Recently, I had a close-up view of a team six months into a transformation for a large manufacturer in a...

Blog, General, Insights

Why we called it Contextual Delivery

2025 and 2026 witnessed AI changing enterprise software, shifting with it the expectations of how we value productive outputs, how...

Atlassian

Who Owns the Code AI Writes for You? 

The question sounds simple. The answer most people reach for is the wrong one, and it is aimed at the...

Blog

The Coming AI Apocalypse: Viewed Through a Different Lens

A practitioner’s triage of the ongoing AI doom discourse: what fails a fact-check, what survives it, and what it changes...

Blog

In the Age of AI, XLAs are a Leadership Move

Every SLA on the board is green. And yet CSAT and NPS are down.  Anyone who has run a service...

Blog

Make December a Non-Event 

A practical read on Atlassian’s usage-based pricing, and how to get ahead of it. Somewhere in your organization, a finance...

Blog

You Can’t Rehire the Experts You Never Trained

Ford brought back 350 veterans this year. The path that made them is exactly what AI is quietly automating. Over...

Blog

It Just Got Easier to Unlock With AI

The easy part is adding it. You supply the governance, Atlassian supplies the models, and everything it costs and requires...

Blog

Atlassian Pulse: July 2026 Edition

Long time no see!  Thank you to everyone who kept pushing me to get back to it and helped me...

Blog

AI That Works: The Unwritten Layer

Your systems don’t run your operation. Your people do, along with everything they never wrote down. The pattern I kept...

Blog

7 Things Atlassian Customers Should do Before the End of 2022

The Trundl team got together to create a quick checklist for Jira Admins and IT leaders on what they should...

Blog

Trundl Streamlines & Automates Processes of Over Four Million Songs for Sony Music Publishing

Sony Music Publishing along with the assistance of Trundl, an Atlassian Platinum Solution Partner, have transformed their enterprise service management...

Blog

Jira Automation drives velocity at Quartic

Jira Automation Drives Velocity at Quartic #TrundlTalks with Jacob Isaac In S03E02 of Trundl Talks, host Sajit Nair, with Patrick...

Blog

Is Your Team Ready for Automation?

In this blog post we share few pointers you should consider before rolling out Jira Automations to your team....

Blog

Case Study – The FAILURES Project

Jira is an issue tracking system. You can easily track issues in a multitude of ways and it will hum...

Blog

Why is ESM important?

One company, one mode of communication. Here’s how Enterprise Service Management unifies org-wide best practices into a common framework.  ...

Blog

What Are ESM Tools?

ESM tools have caught the attention of many modern businesses, and the demand is soaring. Find out why. Enterprise Service...

Blog

Best Practices of Jira Dashboard Reporting [Guide]

Jira dashboard reporting goes beyond mere visual representation of your data and key metrics, and reaches its full potential when...

Blog

Jira Reporting Capabilities

Jira reports are both insightful and easy to understand. Here’s how they help teams. A good ITSM tool should empower...