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Blog

Practical notes on platform migrations, service management and AI-native delivery, from the Trundl team.

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Trundl News

Trundl Introduces Contextual Delivery, a New Standard for Enterprise Technology Delivery in the AI Era

Trundl’s framework defines how AI-native delivery platforms use enterprise context to accelerate discovery, design, deployment and evolution of systems of...

Insights

The Coming AI Apocalypse: Viewed Through a Different Lens

A practitioner’s triage of the ongoing AI doom discourse: what fails a fact-check, what survives it, and what it changes...

Insights

In the Age of AI, XLAs are a Leadership Move

Every SLA on the board is green. And yet CSAT and NPS are down.  Anyone who has run a service...

Insights

Make December a Non-Event 

A practical read on Atlassian’s usage-based pricing, and how to get ahead of it. Somewhere in your organization, a finance...

Insights

You Can’t Rehire the Experts You Never Trained

Ford brought back 350 veterans this year. The path that made them is exactly what AI is quietly automating. Over...

Insights

It Just Got Easier to Unlock With AI

The easy part is adding it. You supply the governance, Atlassian supplies the models, and everything it costs and requires...

Blog

Atlassian Pulse: July 2026 Edition

Long time no see!  Thank you to everyone who kept pushing me to get back to it and helped me...

Atlassian

AI That Works: The Unwritten Layer

Your systems don’t run your operation. Your people do, along with everything they never wrote down. The pattern I kept...

Atlassian

AI Didn’t Remove the SDLC Bottleneck. It Exposed It.

A reaction to Atlassian's announcement, “The evolution of Jira for AI-native software development.”...

Atlassian

AI Isn’t Moving Too Fast

You’re Working with the Wrong Mental Model By: Dave Rosenlund, Global Director – Software & Solutions Over the past year,...

Atlassian, Insights

Your CMDB Was Never Working. The Translator Was.

Human engineers have been reading around your bad asset data. But AI agents read it literally. By: Dave Rosenlund, Global...

Atlassian, Blog

What Team ’26 Taught Me About AI-Native Service Management

A poorly curated knowledge base produces suspect answers By: Dave Rosenlund, Global Director – Software & Solutions Team ‘26 in...

Blog

Why Scale Agile? Explore the Basics of Scaling Agile with SAFe Principles

Scaling Agile for Real Results: A Customer-Centered Approach When organizations look to scale Agile, they usually aim to boost speed,...

Uncategorized

Moving from Jira Server to Jira Cloud: What no one tells you

Listen to the Podcast Watch Cloud Migration Neither hearsay nor hacks. #TrundlTalks S02E01 had Atlassian experts themselves share key...

Blog

PI Planning – What it is, and why we do it

Program Increment (PI) Planning is a critical event that is part of the Scaled Agile Framework (SAFe®), which is conducted...

Blog

7 Best Practices when deploying Jira Service Management

Great! You’ve chosen to deploy Jira Service Management (JSM). Awesome… Here’s a few tips before you start....

Blog

Deploying a Successful DevSecOps strategy

The average cost of a security breach in the US is $8.19M. That’s a significant number to the bottom line...

Uncategorized

How ‘proxy’ openness is creeping into our work culture – and it might not be the best thing for us

(Jan 2020) Employee – “Hey, I need to work from home today. I have a carpenter coming in during lunch.”...

Blog

Mindville, Opsgenie & Statuspage Next up… Jira Service Desk Premium?

First off… congratulations to Tommy Nordahl, Mathias Edblom, and the Mindville team! They are an inspiration to both Marketplace Vendors...

Blog

Mental Wellness and Remote Work

It’s been a little over a month since we started staying indoors to practice social distancing with the goal of...

Blog, General

COVID-19 and its impact on the labor force, team collaboration, and remote work.

Leading up to this spring, many thought the US economy was due for a natural correction after so many years...