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Blog

Practical notes on platform migrations, service management and AI-native delivery, from the Trundl team.

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Showing 19–22 of 22 resources

Blog, Cloud Migration, Insights

Why enterprise platform migrations end up reproducing the problems they were meant to fix

A few weeks ago I co-hosted a roundtable with Atlassian. It wasn’t a pitch, just a small group of senior...

Blog, Cloud Migration, Insights

The big potato and the small potatoes of a monday.com migration

Every company has four or five people who actually know how the work gets done. Not the version in the...

Blog, General, Insights

Why enterprise implementations go wrong while everyone does their job

Recently, I had a close-up view of a team six months into a transformation for a large manufacturer in a...

Blog, General, Insights

Why we called it Contextual Delivery

2025 and 2026 witnessed AI changing enterprise software, shifting with it the expectations of how we value productive outputs, how...

Atlassian

Who Owns the Code AI Writes for You? 

The question sounds simple. The answer most people reach for is the wrong one, and it is aimed at the...

Insights

The Coming AI Apocalypse: Viewed Through a Different Lens

A practitioner’s triage of the ongoing AI doom discourse: what fails a fact-check, what survives it, and what it changes...

Insights

In the Age of AI, XLAs are a Leadership Move

Every SLA on the board is green. And yet CSAT and NPS are down.  Anyone who has run a service...

Insights

Make December a Non-Event 

A practical read on Atlassian’s usage-based pricing, and how to get ahead of it. Somewhere in your organization, a finance...

Insights

You Can’t Rehire the Experts You Never Trained

Ford brought back 350 veterans this year. The path that made them is exactly what AI is quietly automating. Over...

Insights

It Just Got Easier to Unlock With AI

The easy part is adding it. You supply the governance, Atlassian supplies the models, and everything it costs and requires...

Blog

Atlassian Pulse: July 2026 Edition

Long time no see!  Thank you to everyone who kept pushing me to get back to it and helped me...

Atlassian

AI That Works: The Unwritten Layer

Your systems don’t run your operation. Your people do, along with everything they never wrote down. The pattern I kept...

Uncategorized

How ‘proxy’ openness is creeping into our work culture – and it might not be the best thing for us

(Jan 2020) Employee – “Hey, I need to work from home today. I have a carpenter coming in during lunch.”...

Blog

Mindville, Opsgenie & Statuspage Next up… Jira Service Desk Premium?

First off… congratulations to Tommy Nordahl, Mathias Edblom, and the Mindville team! They are an inspiration to both Marketplace Vendors...

Blog

Mental Wellness and Remote Work

It’s been a little over a month since we started staying indoors to practice social distancing with the goal of...

Blog, General

COVID-19 and its impact on the labor force, team collaboration, and remote work.

Leading up to this spring, many thought the US economy was due for a natural correction after so many years...