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Blog

Practical notes on platform migrations, service management and AI-native delivery, from the Trundl team.

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Showing 19–22 of 22 resources

Blog

Staying Remote : Embracing the New Normal

Listen to Podcast on Remote Work Culture Watch YouTube Video on Remote Work Culture Admit it. Ensconced in the comfort...

Guide, ITSM / ESM

Jira Service Management vs ServiceNow [Guide]

Jira Service Management or ServiceNow - ITSM Tool comparisons. How do the features & functionalities of two leading ITSM solutions....

Guide

ITSM [Guide]

ITSM (IT Service Management) is how IT teams manage such end-to-end delivery of IT services to customers, including an all-encompassing...

DevOps, Guide, ITSM / ESM

Opsgenie in Jira Service Management [Guide]

Opsgenie in Jira Service Management, Getting started, step by step process of discovering and setting up from Atlassian experts. Trundl,...

Blog

Why Scale Agile? Explore the Basics of Scaling Agile with SAFe Principles

Scaling Agile for Real Results: A Customer-Centered Approach When organizations look to scale Agile, they usually aim to boost speed,...

Uncategorized

Building a Career in Atlassian Jira Administration

Listen: Career in Jira Administration Watch: Career in Jira Administration Wondering what the most sought-after skills are on a Jira...

Uncategorized

Moving from Jira Server to Jira Cloud: What no one tells you

Listen to the Podcast Watch Cloud Migration Neither hearsay nor hacks. #TrundlTalks S02E01 had Atlassian experts themselves share key...

Blog

PI Planning – What it is, and why we do it

Program Increment (PI) Planning is a critical event that is part of the Scaled Agile Framework (SAFe®), which is conducted...

Blog

7 Best Practices when deploying Jira Service Management

Great! You’ve chosen to deploy Jira Service Management (JSM). Awesome… Here’s a few tips before you start....

Blog

8 Tips to Help You Write a Star-Studded Resume

The resume you send across to a potential employer for a new job opportunity is literally your first line of...

Guide, ITSM / ESM

Jira Service Desk vs. ServiceNow: The Definitive Guide

  Which is better for your Service Management needs – Jira Service Desk or ServiceNow? Here’s a detailed, expert-reviewed comparison...

Blog

Mindville, Opsgenie & Statuspage Next up… Jira Service Desk Premium?

First off… congratulations to Tommy Nordahl, Mathias Edblom, and the Mindville team! They are an inspiration to both Marketplace Vendors...

Uncategorized

How ‘proxy’ openness is creeping into our work culture – and it might not be the best thing for us

(Jan 2020) Employee – “Hey, I need to work from home today. I have a carpenter coming in during lunch.”...

Blog

Mindville, Opsgenie & Statuspage Next up… Jira Service Desk Premium?

First off… congratulations to Tommy Nordahl, Mathias Edblom, and the Mindville team! They are an inspiration to both Marketplace Vendors...

Blog

Mental Wellness and Remote Work

It’s been a little over a month since we started staying indoors to practice social distancing with the goal of...

Blog, General

COVID-19 and its impact on the labor force, team collaboration, and remote work.

Leading up to this spring, many thought the US economy was due for a natural correction after so many years...