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Blog

Practical notes on platform migrations, service management and AI-native delivery, from the Trundl team.

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Showing 19–22 of 22 resources

Blog, ITSM / ESM

What is service request management in ITSM?

IT teams receiving a wide variety of customer requests every day, and these are classified as service requests by the...

Guide, ITSM / ESM

Freshservice vs Jira Service Management: ITSM tool comparison guide

Here’s looking at the key differentiators in functionality between Jira Service Management, Atlassian’s popular ITSM/ESM platform, and Freshservice, a relative...

Cloud Migration, Guide

How to Build a Strong Cloud Migration Strategy

Are your Cloud Migration expectations anchored in reality? Ensure you’re on the right track with this phase-wise, concrete plan for...

Cloud Migration, Guide

Server to Cloud Migration: Save Time, Money, and Effort

Many businesses lack the expertise, time, or technicians for a successful, seamless, &super-fast Cloud Migration – resulting in poor practices,...

Agile, Guide

Run & Report with Essential SAFe® in Jira Software [Guide] | Trundl

This is a step-by-step guide on how to run and report successfully with Essential SAFe® in Jira software, and how...

Agile, Guide

Kanban done right with Jira Software | Trundl

Looking for a step-by-step demo on getting Kanban right in Jira software? This expert guide explains how to get the...

Agile, DevOps, Guide

How to Set up Xray in Jira for Test Case Management | Trundl

How to set up Xray in Jira? Advantages of test case management with Jira & Xray is to bring your...

Blog, General

SAFe® and Startups: Expert overview

Luke Hohmann, Agile Guru & founder of FirstRoot, enlightens us on how entrepreneurs can gain an edge from Scaled Agile...

Blog, DevOps

Decoding Automation and DevOps: An Expert Overview

Experts discuss how we can get more out of DevOps, Xray's traceability between requirements, how testers can benefit from tools...

Agile, Guide

What is Kanban? [Guide] | Trundl

In what is Kanban?-A beginner's guide, we explore how teams benefit from this visual workflow management method to implement Agile...

Agile, Guide

What is Agile [Guide]

What is Agile? Discover why this methodology is being considered as the password for modern organizations to survive in today’s...

Guide, ITSM / ESM

Enterprise Service Management (ESM) – Overview [Guide] | Trundl

Enterprise Service Management (ESM) is the practice of applying IT Service Management to other areas of an enterprise or organization...

Uncategorized

How ‘proxy’ openness is creeping into our work culture – and it might not be the best thing for us

(Jan 2020) Employee – “Hey, I need to work from home today. I have a carpenter coming in during lunch.”...

Blog

Mindville, Opsgenie & Statuspage Next up… Jira Service Desk Premium?

First off… congratulations to Tommy Nordahl, Mathias Edblom, and the Mindville team! They are an inspiration to both Marketplace Vendors...

Blog

Mental Wellness and Remote Work

It’s been a little over a month since we started staying indoors to practice social distancing with the goal of...

Blog, General

COVID-19 and its impact on the labor force, team collaboration, and remote work.

Leading up to this spring, many thought the US economy was due for a natural correction after so many years...