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Blog

Practical notes on platform migrations, service management and AI-native delivery, from the Trundl team.

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Showing 28–36 of 103 resources

Blog

AI Didn’t Remove the SDLC Bottleneck. It Exposed It.

A reaction to Atlassian's announcement, “The evolution of Jira for AI-native software development.”...

Blog

AI Isn’t Moving Too Fast

You’re Working with the Wrong Mental Model By: Dave Rosenlund, Global Director – Software & Solutions Over the past year,...

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Your CMDB Was Never Working. The Translator Was.

Human engineers have been reading around your bad asset data. But AI agents read it literally. By: Dave Rosenlund, Global...

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What Team ’26 Taught Me About AI-Native Service Management

A poorly curated knowledge base produces suspect answers By: Dave Rosenlund, Global Director – Software & Solutions Team ‘26 in...

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A Team’26 Retrospective on AI and Rovo

Last week shows Atlassian understands AI will not live in one interface By: Dave Rosenlund, Global Director – Products  ...

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From Atlassian Administrators to AI Orchestrators

  Shaping how systems, context, and automation work together By: Dave Rosenlund, Global Director – Products and Aaron Geister, Principal...

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Unpacking RejectDirectSend for Microsoft Customers

If you’ve recently come across the Exchange Online setting called RejectDirectSend, your first reaction may be, “Well, that sounds dangerous!”...

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Two Powerful CRMs, Two Philosophies: Navigating a Move from HubSpot to monday CRM

    By: Nancy Syal, Marketing Lead at Trundl Over more than eight years in marketing, working across teams of...

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Are We Over-Trusting Atlassian Rovo, ChatGPT, etc.?

By: Dave Rosenlund, Global Director of Software & Solutions at Trundl AI tools like ChatGPT, Rovo, Claude, and Cursor are...

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The Power of Atlassian Teamwork Graph

By Cidoni Brind, Director – DevOps & Process Re-engineering, Engineering & Dave Rosenlund, Global Director of Software & Solutions at...

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When to Use Rovo – and When a General‑Purpose AI Might Be Better

By Denis Boisvert, Solutions Architect, Engineering & Dave Rosenlund, Global Director of Software & Solutions at Trundl AI tools are...

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5 Trends Reshaping Service Operations

By Dave Rosenlund, Global Director of Software & Solutions at Trundl. Across IT, business, and customer-facing teams, the demands on...

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How to Simplify SAFe® Program and ART Setup in Jira (Without Reinventing the Wheel)

    By Cidoni Brind, Director – DevOps & Process Re-engineering, Engineering If you’re leading an Agile transformation at scale,...

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Why Are You Ignoring MTTR?

By Denis Boisvert, Solutions Architect, Engineering Why are you ignoring MTTR? Picture this: A critical incident hits. Team A takes...

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SAFe® in Jira – A Simplified Path

SAFe® in Jira Successfully implementing SAFe® in Jira can be the difference between organizational alignment and delivery chaos. If you’re...

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How to Scale monday.com for your Team

By Nancy Syal, Regional Lead-APAC, Marketing What I Learned as Our monday.com Setup Evolved With Our Team When we first...

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DentalXChange’s Seamless Cloud Migration with Trundl

The Challenge When Scott Checkoway joined DentalXChange as CIO, one of his first observations was that the company was underutilizing...

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Why SAFe® Implementations Fail Without Tool Alignment (and How to Get It Right)

Implementing the Scaled Agile Framework® (SAFe®) is a major step forward for enterprises aiming to deliver value faster, align teams,...

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Healthcare Company Expands Agile Practices Across Platforms with SAFe® in a Box Solution

The Challenge A leading healthcare and genetics company set out to expand Agile practices across its platform teams using its...

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Stop Overpaying for Project Portfolio Management in Jira with Simple Portfolio Management

    When it comes to Project Portfolio Management (PPM) and Jira, there are many alternatives to consider. The problem...

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Survive & Thrive Part 1: How Technical Teams Can Level Up with Atlassian Rovo

Generative AI has transformed knowledge work at breakneck speed. For engineering and technical teams, it’s no longer a nice-to-have; it’s...