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Blog

Practical notes on platform migrations, service management and AI-native delivery, from the Trundl team.

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Showing 37–45 of 103 resources

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AI Didn’t Remove the SDLC Bottleneck. It Exposed It.

A reaction to Atlassian's announcement, “The evolution of Jira for AI-native software development.”...

Blog

AI Isn’t Moving Too Fast

You’re Working with the Wrong Mental Model By: Dave Rosenlund, Global Director – Software & Solutions Over the past year,...

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Your CMDB Was Never Working. The Translator Was.

Human engineers have been reading around your bad asset data. But AI agents read it literally. By: Dave Rosenlund, Global...

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What Team ’26 Taught Me About AI-Native Service Management

A poorly curated knowledge base produces suspect answers By: Dave Rosenlund, Global Director – Software & Solutions Team ‘26 in...

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A Team’26 Retrospective on AI and Rovo

Last week shows Atlassian understands AI will not live in one interface By: Dave Rosenlund, Global Director – Products  ...

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From Atlassian Administrators to AI Orchestrators

  Shaping how systems, context, and automation work together By: Dave Rosenlund, Global Director – Products and Aaron Geister, Principal...

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Unpacking RejectDirectSend for Microsoft Customers

If you’ve recently come across the Exchange Online setting called RejectDirectSend, your first reaction may be, “Well, that sounds dangerous!”...

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Two Powerful CRMs, Two Philosophies: Navigating a Move from HubSpot to monday CRM

    By: Nancy Syal, Marketing Lead at Trundl Over more than eight years in marketing, working across teams of...

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Are We Over-Trusting Atlassian Rovo, ChatGPT, etc.?

By: Dave Rosenlund, Global Director of Software & Solutions at Trundl AI tools like ChatGPT, Rovo, Claude, and Cursor are...

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The Power of Atlassian Teamwork Graph

By Cidoni Brind, Director – DevOps & Process Re-engineering, Engineering & Dave Rosenlund, Global Director of Software & Solutions at...

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When to Use Rovo – and When a General‑Purpose AI Might Be Better

By Denis Boisvert, Solutions Architect, Engineering & Dave Rosenlund, Global Director of Software & Solutions at Trundl AI tools are...

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5 Trends Reshaping Service Operations

By Dave Rosenlund, Global Director of Software & Solutions at Trundl. Across IT, business, and customer-facing teams, the demands on...

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Trello vs monday.com: Which Project Management Tool Fits Your Team Best?

By Vickie MacLean, Director, Global Marketing As a Marketing Director in a growing SME, one of the biggest challenges I’ve...

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Accelerate Business Agility with Lean Portfolio Management (LPM)

What do you organize your teams around? How do you prioritize high-impact work? This webinar, led by Trundl’s Cidoni Brind...

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A Sunnyvale-based company takes 7,000 Jira users to Enterprise Cloud

When a networking technology company with 12,000-employees needed to consolidate 7 separate Atlassian instances into a single Enterprise Cloud instance,...

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Fast ITSM Deployment: MLB Team Uses Jira Service Management

When a Major League Baseball team needed a fast ITSM deployment for their Dominican League farm system, they turned to...

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A Major State College Switches from ServiceNow to Jira Service Management

When a major State College needed a less costly (but equally capable) help desk solution for their students and faculty,...

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Move from AWS Data Center to Cloud

Cloud infrastructure company reduced costs by USD 160,000 by moving from AWS Data Center to Cloud   A USD 2B...

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Automated HR Onboarding with Jira Service Management and Confluence for the US Department of Energy

When a 172-step onboarding process was stifling an HR team, the US Dept of Energy turned to Trundl The Tools...

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Greater Visibility and Reduced Costs with Jira Instance Consolidation and Enterprise Cloud

When a $33B publicly-traded Healthcare company needed to merge 141 company-wide Jira instances into Enterprise Cloud, they turned to Trundl...

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Atlassian Cloud Price Increase 2024: How Trundl Can Help

Atlassian Cloud Price Increase 2024: How Trundl Can Help - We recommend decision-makers to assess the impact before Oct 16th,...