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Blog

Practical notes on platform migrations, service management and AI-native delivery, from the Trundl team.

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Showing 46–54 of 103 resources

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AI Didn’t Remove the SDLC Bottleneck. It Exposed It.

A reaction to Atlassian's announcement, “The evolution of Jira for AI-native software development.”...

Blog

AI Isn’t Moving Too Fast

You’re Working with the Wrong Mental Model By: Dave Rosenlund, Global Director – Software & Solutions Over the past year,...

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Your CMDB Was Never Working. The Translator Was.

Human engineers have been reading around your bad asset data. But AI agents read it literally. By: Dave Rosenlund, Global...

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What Team ’26 Taught Me About AI-Native Service Management

A poorly curated knowledge base produces suspect answers By: Dave Rosenlund, Global Director – Software & Solutions Team ‘26 in...

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A Team’26 Retrospective on AI and Rovo

Last week shows Atlassian understands AI will not live in one interface By: Dave Rosenlund, Global Director – Products  ...

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From Atlassian Administrators to AI Orchestrators

  Shaping how systems, context, and automation work together By: Dave Rosenlund, Global Director – Products and Aaron Geister, Principal...

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Unpacking RejectDirectSend for Microsoft Customers

If you’ve recently come across the Exchange Online setting called RejectDirectSend, your first reaction may be, “Well, that sounds dangerous!”...

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Two Powerful CRMs, Two Philosophies: Navigating a Move from HubSpot to monday CRM

    By: Nancy Syal, Marketing Lead at Trundl Over more than eight years in marketing, working across teams of...

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Are We Over-Trusting Atlassian Rovo, ChatGPT, etc.?

By: Dave Rosenlund, Global Director of Software & Solutions at Trundl AI tools like ChatGPT, Rovo, Claude, and Cursor are...

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The Power of Atlassian Teamwork Graph

By Cidoni Brind, Director – DevOps & Process Re-engineering, Engineering & Dave Rosenlund, Global Director of Software & Solutions at...

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When to Use Rovo – and When a General‑Purpose AI Might Be Better

By Denis Boisvert, Solutions Architect, Engineering & Dave Rosenlund, Global Director of Software & Solutions at Trundl AI tools are...

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5 Trends Reshaping Service Operations

By Dave Rosenlund, Global Director of Software & Solutions at Trundl. Across IT, business, and customer-facing teams, the demands on...

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Oh Canada! Atlassian Brings Data Residency to the Great White North ???

What is Data Residency and Why Does it Matter to Me? Data residency refers to the geographical location—whether a country...

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Supercharge JSM with Smart Assignments and Rotations for Jira

Calling all service teams! If you’re still manually assigning daily tasks, we’ve got something to ease your troubles. Watch this...

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The CrowdStrike Outage Is the Canary in the Coal Mine for the Entire Tech Industry

Atlassian Intelligence has moved out of Beta, and offers ~30 new capabilities geared around making insights accessible, and tools to...

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Unlock Enterprise Asset Potential with Jira Service Management

Enterprises that have embraced Atlassian have shown a growing interest in understanding IT Asset Management (ITAM) capabilities tailored to their...

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Why Confluence Is a Worthy Email or Word Doc Substitute

  EXCELLENCE UNLEASHED Confluence Is Often The Answer For Enterprises   One Platform, Many Teams Intuitive and simple for the...

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Master Productivity and Project Management with Waterfall for Jira

Are you ready to unite non-Agile and Agile teams in one platform to revolutionize how they manage projects? Then you...

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AI-Human Collaboration in Atlassian and Generative AI

Atlassian Intelligence has moved out of Beta, and offers ~30 new capabilities geared around making insights accessible, and tools to...

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India Data Residency

Atlassian has added India to their list of regions where you can “pin” your user-generated content, product information, and other...

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Navigating ITSM Costs: ServiceNow vs Jira Service Management

Enterprise service management is crucial for mid-to-large-sized companies......