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Blog

Practical notes on platform migrations, service management and AI-native delivery, from the Trundl team.

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Showing 55–63 of 103 resources

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AI Didn’t Remove the SDLC Bottleneck. It Exposed It.

A reaction to Atlassian's announcement, “The evolution of Jira for AI-native software development.”...

Blog

AI Isn’t Moving Too Fast

You’re Working with the Wrong Mental Model By: Dave Rosenlund, Global Director – Software & Solutions Over the past year,...

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Your CMDB Was Never Working. The Translator Was.

Human engineers have been reading around your bad asset data. But AI agents read it literally. By: Dave Rosenlund, Global...

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What Team ’26 Taught Me About AI-Native Service Management

A poorly curated knowledge base produces suspect answers By: Dave Rosenlund, Global Director – Software & Solutions Team ‘26 in...

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A Team’26 Retrospective on AI and Rovo

Last week shows Atlassian understands AI will not live in one interface By: Dave Rosenlund, Global Director – Products  ...

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From Atlassian Administrators to AI Orchestrators

  Shaping how systems, context, and automation work together By: Dave Rosenlund, Global Director – Products and Aaron Geister, Principal...

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Unpacking RejectDirectSend for Microsoft Customers

If you’ve recently come across the Exchange Online setting called RejectDirectSend, your first reaction may be, “Well, that sounds dangerous!”...

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Two Powerful CRMs, Two Philosophies: Navigating a Move from HubSpot to monday CRM

    By: Nancy Syal, Marketing Lead at Trundl Over more than eight years in marketing, working across teams of...

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Are We Over-Trusting Atlassian Rovo, ChatGPT, etc.?

By: Dave Rosenlund, Global Director of Software & Solutions at Trundl AI tools like ChatGPT, Rovo, Claude, and Cursor are...

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The Power of Atlassian Teamwork Graph

By Cidoni Brind, Director – DevOps & Process Re-engineering, Engineering & Dave Rosenlund, Global Director of Software & Solutions at...

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When to Use Rovo – and When a General‑Purpose AI Might Be Better

By Denis Boisvert, Solutions Architect, Engineering & Dave Rosenlund, Global Director of Software & Solutions at Trundl AI tools are...

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5 Trends Reshaping Service Operations

By Dave Rosenlund, Global Director of Software & Solutions at Trundl. Across IT, business, and customer-facing teams, the demands on...

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How Switching from PagerDuty to Opsgenie Helped this Data Center Company Save $100,000 Per Year

Where downtime can cost a staggering $5,600 per minute, maintaining uninterrupted operations is paramount!...

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5 Jira Cloud Migration Blockers and How to Overcome Them

  While the features and stability offered by Jira Cloud are certainly exciting, there are some potential challenges to anticipate,...

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Ways to Save as an Atlassian Customer

We’re six months into 2023, and those recession jitters are still abound. The year’s half-way point is a good time...

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Moving to Atlassian Cloud: Top 10 TIPS for Jira Server to Cloud Migration

10 Pro Tips for Your Jira Server-to-Cloud Migration Cracking the migration-to-cloud code could be overwhelming. We’ll save you some legwork...

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How to Know When Atlassian Cloud Enterprise is Right for Your Company

Are you considering moving to Atlassian Cloud Enterprise but not sure if it’s the right decision for your business? Don’t...

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PagerDuty vs Opsgenie

PagerDuty and Opsgenie share many best practice features and capabilities for handling enterprise level incidences. IT utilities and services keep...

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Why HR Teams Love Jira Service Management

Atlassian’s Jira Service Management is increasingly popular with HR teams wanting to work smarter, not harder. It lets HR simplify...

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How to Evaluate & Prepare Jira Add-ons for Server-to-Cloud Migration

When it comes to migrating from Jira Server to Cloud, it's important to evaluate and prepare the add-ons to ensure...

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Prepare & Plan Your Jira Server-to-Cloud Migration

The world is going Cloud. Atlassian is going Cloud, too. Atlassian has spent 3+ years investing into Cloud. You get...