Resources / Blog

Blog

Practical notes on platform migrations, service management and AI-native delivery, from the Trundl team.

Filter resources

Showing 64–72 of 103 resources

Blog

Jira Reporting Capabilities

Jira reports are both insightful and easy to understand. Here’s how they help teams. A good ITSM tool should empower...

Blog

Best Practices of Jira Dashboard Reporting [Guide]

Jira dashboard reporting goes beyond mere visual representation of your data and key metrics, and reaches its full potential when...

Blog

What are ITSM ticketing tools?

The IT ticketing system acts as a single point of contact between the solution seeker and the problem solver. Here’s...

Blog

Must-have features for your ITSM solution

The ITSM tool you zero down upon should be backed by strategic evaluation of the current state of ITSM and...

Blog

What is service request management in ITSM?

IT teams receiving a wide variety of customer requests every day, and these are classified as service requests by the...

Blog

Freshservice vs Jira Service Management: ITSM tool comparison guide

Here’s looking at the key differentiators in functionality between Jira Service Management, Atlassian’s popular ITSM/ESM platform, and Freshservice, a relative...

Blog

How to Build a Strong Cloud Migration Strategy

Are your Cloud Migration expectations anchored in reality? Ensure you’re on the right track with this phase-wise, concrete plan for...

Blog

Server to Cloud Migration: Save Time, Money, and Effort

Many businesses lack the expertise, time, or technicians for a successful, seamless, &super-fast Cloud Migration – resulting in poor practices,...

Blog

Run & Report with Essential SAFe® in Jira Software [Guide] | Trundl

This is a step-by-step guide on how to run and report successfully with Essential SAFe® in Jira software, and how...

Blog

Kanban done right with Jira Software | Trundl

Looking for a step-by-step demo on getting Kanban right in Jira software? This expert guide explains how to get the...

Blog

How to Set up Xray in Jira for Test Case Management | Trundl

How to set up Xray in Jira? Advantages of test case management with Jira & Xray is to bring your...

Blog

SAFe® and Startups: Expert overview

Luke Hohmann, Agile Guru & founder of FirstRoot, enlightens us on how entrepreneurs can gain an edge from Scaled Agile...

Blog

7 Things Atlassian Customers Should do Before the End of 2022

The Trundl team got together to create a quick checklist for Jira Admins and IT leaders on what they should...

Blog

Trundl Streamlines & Automates Processes of Over Four Million Songs for Sony Music Publishing

Sony Music Publishing along with the assistance of Trundl, an Atlassian Platinum Solution Partner, have transformed their enterprise service management...

Blog

Jira Automation drives velocity at Quartic

Jira Automation Drives Velocity at Quartic #TrundlTalks with Jacob Isaac In S03E02 of Trundl Talks, host Sajit Nair, with Patrick...

Blog

Is Your Team Ready for Automation?

In this blog post we share few pointers you should consider before rolling out Jira Automations to your team....

Blog

Case Study – The FAILURES Project

Jira is an issue tracking system. You can easily track issues in a multitude of ways and it will hum...

Blog

Why is ESM important?

One company, one mode of communication. Here’s how Enterprise Service Management unifies org-wide best practices into a common framework.  ...

Blog

What Are ESM Tools?

ESM tools have caught the attention of many modern businesses, and the demand is soaring. Find out why. Enterprise Service...

Blog

Best Practices of Jira Dashboard Reporting [Guide]

Jira dashboard reporting goes beyond mere visual representation of your data and key metrics, and reaches its full potential when...

Blog

Jira Reporting Capabilities

Jira reports are both insightful and easy to understand. Here’s how they help teams. A good ITSM tool should empower...