Trundl Blog
Our team shares insights and ideas on Atlassian, work culture and trends. Check out what they have to say and post a comment. We love the Atlassian Community!
Recent Blog Posts
JiraCon is Back and Better Than Ever
JiraCon, a worldwide virtual event bringing together the Atlassian community, is back for year two.
Is Your Team Ready for Automation?
In this blog post we share few pointers you should consider before rolling out Jira Automations to your team.
Case Study – The FAILURES Project
Jira is an issue tracking system. You can easily track issues in a multitude of ways and it will hum along, doing its job.
Why is ESM important?
One company, one mode of communication. Here’s how Enterprise Service Management unifies org-wide best practices
What Are ESM Tools?
ESM tools have got the attention of many modern businesses, and the demand is soaring.
Types of reports in Jira
A quick look at different types of Jira reports and various roles they play
Jira Reporting Capabilities
Jira reports are both insightful and easy to understand. Here’s how they help teams. A
What are ITSM ticketing tools?
The IT ticketing system acts as a single point of contact between the solution seeker and the problem solver. Here’s how it works
Must-have features for your ITSM solution
The ITSM tool you zero down upon should be backed by strategic evaluation of the current state of ITSM and upcoming aspirations. How to ensure your chosen ITSM tool address your business needs?
What is service request management in ITSM?
IT teams receiving a wide variety of customer requests every day, and these are classified as service requests by the Information Technology Infrastructure Library (ITIL).