MAKE THE SWITCH

Pagerduty to Opsgenie

Incident management & monitoring is critical for every enterprise. The cost of downtime is measured in thousands per minute. But preventing incidences and outages doesn’t have to cost as much as actually experiencing them. Trundl fully manages transitions from PagerDuty to Opsgenie, and then high-fives your CFO.

CONSIDER THE MOVE

Why OpsGenie Over PagerDuty?

Both Incident monitoring and management tools are like-for-like in features and capabilities. Both enable you to quickly connect critical services, set up monitoring, and corral stakeholders around an incident. The key difference is simple: Opsgenie costs significantly less.

Keep Your Centralized Monitoring

Opsgenie’s Incident Command Center covers all the critical insights into services, utilities, and alerts. Trundl maps and plans your transition, without skipping a beat.

Keep Your Mature Incident Comms and Alerts

Both solutions have excellent alerting platforms, trigger alert capabilities, heartbeat monitoring, and built-in orchestrated stakeholder/customer comms.

A Licensing No-Brainer

PagerDuty pricing involves paying more for stakeholders and automations. Opsgenie does not. There are significant total solution cost advantages for Opsgenie, especially for large companies.

Expand Collaborators

Opsgenie’s integrations (on-premise, SaaS, APIs) match PagerDuty’s list for 98% of enterprise use cases. Moreover, if your stakeholders use Jira, Opsgenie easily converts incidences to problem or change tickets.

Fully Managed Transition

Plan Your Switch to Opsgenie

You don’t have to go a single hour without Incident Management capabilities. You don’t have to worry about impact to stakeholders and training. Trundl manages your switch without risking a critical failure or costly downtime.

Assessment + Planning

We’ll thoroughly assess your current PagerDuty configuration, meticulously map essential features and settings to your new Opsgenie setup and provide migration timelines and resources to support your journey.

Data Migration + Integration

Trundl experts will assist you in setting up Opsgenie from start to finish, covering everything from monitoring and workflows to notifications. We can handle export/import schedules, policies, and user data to make the transition smoother.

Testing & Parallel Operations

We’ll make sure your new Opsgenie instance works exactly as expected, seamlessly managing alerts and handling incidents to resolution. Our services include complete training for users and stakeholders so they’re comfortable with the new setup and functionality.

Transition & Verification

We’ll strategize and carry out the cut-over from PagerDuty, monitoring the performance of Opsgenie and facilitating stakeholder transition. We remain available to implement any necessary post-launch configuration adjustments.

Collaboration

Let’s Work Together

Building an Atlassian deployment plan based on multiple stakeholder interests, inputs, and feedback is hard. This service organizes all of it for you, leaving you to focus on your priorities.

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Additional Resources

Blog Case Studies ITSM / ESM