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Blog

Practical notes on platform migrations, service management and AI-native delivery, from the Trundl team.

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Showing 10–18 of 18 resources

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A Team’26 Retrospective on AI and Rovo

Last week shows Atlassian understands AI will not live in one interface By: Dave Rosenlund, Global Director – Products  ...

Atlassian, GenAI

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From Atlassian Administrators to AI Orchestrators

  Shaping how systems, context, and automation work together By: Dave Rosenlund, Global Director – Products and Aaron Geister, Principal...

Blog

Unpacking RejectDirectSend for Microsoft Customers

If you’ve recently come across the Exchange Online setting called RejectDirectSend, your first reaction may be, “Well, that sounds dangerous!”...

Blog, General

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Two Powerful CRMs, Two Philosophies: Navigating a Move from HubSpot to monday CRM

    By: Nancy Syal, Marketing Lead at Trundl Over more than eight years in marketing, working across teams of...

Blog, GenAI

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Are We Over-Trusting Atlassian Rovo, ChatGPT, etc.?

By: Dave Rosenlund, Global Director of Software & Solutions at Trundl AI tools like ChatGPT, Rovo, Claude, and Cursor are...

Blog, ITSM / ESM

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The Power of Atlassian Teamwork Graph

By Cidoni Brind, Director – DevOps & Process Re-engineering, Engineering & Dave Rosenlund, Global Director of Software & Solutions at...

Blog, GenAI, ITSM / ESM

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When to Use Rovo – and When a General‑Purpose AI Might Be Better

By Denis Boisvert, Solutions Architect, Engineering & Dave Rosenlund, Global Director of Software & Solutions at Trundl AI tools are...

Blog, ITSM / ESM

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5 Trends Reshaping Service Operations

By Dave Rosenlund, Global Director of Software & Solutions at Trundl. Across IT, business, and customer-facing teams, the demands on...

Blog, General

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Time to Value: The Real Measure of ROI for Atlassian

When organizations decide to invest in Jira or the broader Atlassian platform, they’re not just buying software — they’re betting...

Blog, ITSM / ESM

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How StarCompliance Balanced Global Support with Smart Assignments & Rotations in Jira Service Management

    Chris Green and his team turned chaos into coordination with Jira Service Management and Smart Assignments & Rotations...

Agile, Blog

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The ROI of Aligned Agile Delivery

By Cidoni Brind, Director – DevOps & Process Re-engineering, Engineering Enterprise leaders often find themselves staring at a paradox: they’ve...

Agile, Blog

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How to Simplify SAFe® Program and ART Setup in Jira (Without Reinventing the Wheel)

    By Cidoni Brind, Director – DevOps & Process Re-engineering, Engineering If you’re leading an Agile transformation at scale,...

Blog

Why Scale Agile? Explore the Basics of Scaling Agile with SAFe Principles

Scaling Agile for Real Results: A Customer-Centered Approach When organizations look to scale Agile, they usually aim to boost speed,...

Uncategorized

Moving from Jira Server to Jira Cloud: What no one tells you

Listen to the Podcast Watch Cloud Migration Neither hearsay nor hacks. #TrundlTalks S02E01 had Atlassian experts themselves share key...

Blog

PI Planning – What it is, and why we do it

Program Increment (PI) Planning is a critical event that is part of the Scaled Agile Framework (SAFe®), which is conducted...

Blog

7 Best Practices when deploying Jira Service Management

Great! You’ve chosen to deploy Jira Service Management (JSM). Awesome… Here’s a few tips before you start....

Blog

Deploying a Successful DevSecOps strategy

The average cost of a security breach in the US is $8.19M. That’s a significant number to the bottom line...

Uncategorized

How ‘proxy’ openness is creeping into our work culture – and it might not be the best thing for us

(Jan 2020) Employee – “Hey, I need to work from home today. I have a carpenter coming in during lunch.”...

Blog

Mindville, Opsgenie & Statuspage Next up… Jira Service Desk Premium?

First off… congratulations to Tommy Nordahl, Mathias Edblom, and the Mindville team! They are an inspiration to both Marketplace Vendors...

Blog

Mental Wellness and Remote Work

It’s been a little over a month since we started staying indoors to practice social distancing with the goal of...

Blog, General

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COVID-19 and its impact on the labor force, team collaboration, and remote work.

Leading up to this spring, many thought the US economy was due for a natural correction after so many years...