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Blog

Practical notes on platform migrations, service management and AI-native delivery, from the Trundl team.

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Showing 19–22 of 22 resources

Blog, General

7 Things Atlassian Customers Should do Before the End of 2022

The Trundl team got together to create a quick checklist for Jira Admins and IT leaders on what they should...

Case Study, ITSM / ESM

Trundl Streamlines & Automates Processes of Over Four Million Songs for Sony Music Publishing

Sony Music Publishing along with the assistance of Trundl, an Atlassian Platinum Solution Partner, have transformed their enterprise service management...

Blog

Jira Automation drives velocity at Quartic

Jira Automation Drives Velocity at Quartic #TrundlTalks with Jacob Isaac In S03E02 of Trundl Talks, host Sajit Nair, with Patrick...

Blog, DevOps, General

Is Your Team Ready for Automation?

In this blog post we share few pointers you should consider before rolling out Jira Automations to your team....

Case Study, General

Case Study – The FAILURES Project

Jira is an issue tracking system. You can easily track issues in a multitude of ways and it will hum...

Blog, DevOps, ITSM / ESM

Why is ESM important?

One company, one mode of communication. Here’s how Enterprise Service Management unifies org-wide best practices into a common framework.  ...

Blog, ITSM / ESM

What Are ESM Tools?

ESM tools have caught the attention of many modern businesses, and the demand is soaring. Find out why. Enterprise Service...

Blog, General

Types of reports in Jira

A quick look at different types of Jira reports and various roles they play...

Blog, General

Jira Reporting Capabilities

Jira reports are both insightful and easy to understand. Here’s how they help teams. A good ITSM tool should empower...

Agile, DevOps, Guide

Best Practices of Jira Dashboard Reporting [Guide]

Jira dashboard reporting goes beyond mere visual representation of your data and key metrics, and reaches its full potential when...

Blog, DevOps, ITSM / ESM

What are ITSM ticketing tools?

The IT ticketing system acts as a single point of contact between the solution seeker and the problem solver. Here’s...

Blog, ITSM / ESM

Must-have features for your ITSM solution

The ITSM tool you zero down upon should be backed by strategic evaluation of the current state of ITSM and...

Uncategorized

How ‘proxy’ openness is creeping into our work culture – and it might not be the best thing for us

(Jan 2020) Employee – “Hey, I need to work from home today. I have a carpenter coming in during lunch.”...

Blog

Mindville, Opsgenie & Statuspage Next up… Jira Service Desk Premium?

First off… congratulations to Tommy Nordahl, Mathias Edblom, and the Mindville team! They are an inspiration to both Marketplace Vendors...

Blog

Mental Wellness and Remote Work

It’s been a little over a month since we started staying indoors to practice social distancing with the goal of...

Blog, General

COVID-19 and its impact on the labor force, team collaboration, and remote work.

Leading up to this spring, many thought the US economy was due for a natural correction after so many years...