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Practical notes on platform migrations, service management and AI-native delivery, from the Trundl team.

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Showing 73–81 of 103 resources

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Decoding Automation and DevOps: An Expert Overview

Experts discuss how we can get more out of DevOps, Xray's traceability between requirements, how testers can benefit from tools...

Blog

What is Kanban? [Guide] | Trundl

In what is Kanban?-A beginner's guide, we explore how teams benefit from this visual workflow management method to implement Agile...

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What is Agile [Guide]

What is Agile? Discover why this methodology is being considered as the password for modern organizations to survive in today’s...

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Enterprise Service Management (ESM) – Overview [Guide] | Trundl

Enterprise Service Management (ESM) is the practice of applying IT Service Management to other areas of an enterprise or organization...

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Staying Remote : Embracing the New Normal

Listen to Podcast on Remote Work Culture Watch YouTube Video on Remote Work Culture Admit it. Ensconced in the comfort...

Blog

Jira Service Management vs ServiceNow [Guide]

Jira Service Management or ServiceNow - ITSM Tool comparisons. How do the features & functionalities of two leading ITSM solutions....

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ITSM [Guide]

ITSM (IT Service Management) is how IT teams manage such end-to-end delivery of IT services to customers, including an all-encompassing...

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Opsgenie in Jira Service Management [Guide]

Opsgenie in Jira Service Management, Getting started, step by step process of discovering and setting up from Atlassian experts. Trundl,...

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Why Scale Agile? Explore the Basics of Scaling Agile with SAFe Principles

Scaling Agile for Real Results: A Customer-Centered Approach When organizations look to scale Agile, they usually aim to boost speed,...

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Building a Career in Atlassian Jira Administration

Listen: Career in Jira Administration Watch: Career in Jira Administration Wondering what the most sought-after skills are on a Jira...

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Moving from Jira Server to Jira Cloud: What no one tells you

Listen to the Podcast Watch Cloud Migration Neither hearsay nor hacks. #TrundlTalks S02E01 had Atlassian experts themselves share key...

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PI Planning – What it is, and why we do it

Program Increment (PI) Planning is a critical event that is part of the Scaled Agile Framework (SAFe®), which is conducted...

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Types of reports in Jira

A quick look at different types of Jira reports and various roles they play...

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What is service request management in ITSM?

IT teams receiving a wide variety of customer requests every day, and these are classified as service requests by the...

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Must-have features for your ITSM solution

The ITSM tool you zero down upon should be backed by strategic evaluation of the current state of ITSM and...

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What are ITSM ticketing tools?

The IT ticketing system acts as a single point of contact between the solution seeker and the problem solver. Here’s...

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Freshservice vs Jira Service Management: ITSM tool comparison guide

Here’s looking at the key differentiators in functionality between Jira Service Management, Atlassian’s popular ITSM/ESM platform, and Freshservice, a relative...

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How to Build a Strong Cloud Migration Strategy

Are your Cloud Migration expectations anchored in reality? Ensure you’re on the right track with this phase-wise, concrete plan for...

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Server to Cloud Migration: Save Time, Money, and Effort

Many businesses lack the expertise, time, or technicians for a successful, seamless, &super-fast Cloud Migration – resulting in poor practices,...

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Run & Report with Essential SAFe® in Jira Software [Guide] | Trundl

This is a step-by-step guide on how to run and report successfully with Essential SAFe® in Jira software, and how...

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Kanban done right with Jira Software | Trundl

Looking for a step-by-step demo on getting Kanban right in Jira software? This expert guide explains how to get the...