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Practical notes on platform migrations, service management and AI-native delivery, from the Trundl team.

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JiraCon23 Sessions are Now Live!

JiraCon23 is a wrap! This year’s conference was one for the books. Let’s look at the numbers, the winners, and...

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Navigating ITSM Costs: ServiceNow vs Jira Service Management

Enterprise service management is crucial for mid-to-large-sized companies......

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JiraCon23 Wrap-up

JiraCon23 is a wrap! This year’s conference was one for the books. Let’s look at the numbers, the winners, and...

Blog

JiraCon23 : 1 Week to Go!

JiraCon23 Update : Every JiraCon is an epic journey, and the one you will see on Oct 4th shows it....

Blog, General

Learning Paths at JiraCon23

JiraCon23 Update : JiraCon is the largest virtual event dedicated to the Atlassian customer community (not counting Team23, of course)....

Blog, General

JiraCon23 Update: The Agenda is SET!

JiraCon23 Update : The Agenda is SET! JiraCon23, being held Oct 4, 2023! September is coming up and it’s time...

Blog, General, Trundl News

Empowering Lives: How charity: water is Working to Ensure Clean Water Access

We’re six months into 2023, and those recession jitters are still abound. The year’s half-way point is a good time...

Case Study, ITSM / ESM

How Switching from PagerDuty to Opsgenie Helped this Data Center Company Save $100,000 Per Year

Where downtime can cost a staggering $5,600 per minute, maintaining uninterrupted operations is paramount!...

Cloud Migration, Guide

5 Jira Cloud Migration Blockers and How to Overcome Them

  While the features and stability offered by Jira Cloud are certainly exciting, there are some potential challenges to anticipate,...

Blog, General

Ways to Save as an Atlassian Customer

We’re six months into 2023, and those recession jitters are still abound. The year’s half-way point is a good time...

Blog, Trundl News

JiraCon ’23 Announcement

We’re excited to officially announce Trundl’s 3rd annual JiraCon event, set for October 4, 2023! We are now calling for...

Blog, Trundl News

Sunsetting AppLoud

Sometimes when you create something, you think it might just solve some of the world’s problems. Sometimes, you’re right. Other...

Blog

Atlassian Pulse: July 2026 Edition

Long time no see!  Thank you to everyone who kept pushing me to get back to it and helped me...

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A Team’26 Retrospective on AI and Rovo

Last week shows Atlassian understands AI will not live in one interface By: Dave Rosenlund, Global Director – Products  ...

Blog

Unpacking RejectDirectSend for Microsoft Customers

If you’ve recently come across the Exchange Online setting called RejectDirectSend, your first reaction may be, “Well, that sounds dangerous!”...

Blog, General

Time to Value: The Real Measure of ROI for Atlassian

When organizations decide to invest in Jira or the broader Atlassian platform, they’re not just buying software — they’re betting...

Blog

India Data Residency

Atlassian has added India to their list of regions where you can “pin” your user-generated content, product information, and other...

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Navigating ITSM Costs: ServiceNow vs Jira Service Management

Enterprise service management is crucial for mid-to-large-sized companies......

Blog

Jira Automation drives velocity at Quartic

Jira Automation Drives Velocity at Quartic #TrundlTalks with Jacob Isaac In S03E02 of Trundl Talks, host Sajit Nair, with Patrick...

Guide

ITSM [Guide]

ITSM (IT Service Management) is how IT teams manage such end-to-end delivery of IT services to customers, including an all-encompassing...

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Building a Career in Atlassian Jira Administration

Listen: Career in Jira Administration Watch: Career in Jira Administration Wondering what the most sought-after skills are on a Jira...