7 Things Atlassian Customers Should do Before the End of 2022

7 Things Atlassian Customers Should do Before the End of 2022

Woohoo! It’s the last month of 2022, and it’s time for your annual Jira health check! The Trundl team got together to create a quick checklist for Jira Admins and IT leaders on what they should look into before the year is out. There are always opportunities to get better and reduce total IT spending. It’s an easy read, and we promise it’s helpful!

#1) What’s your Cloud plan?

We know there are Jira Server instances still out there. 2023 isn’t the year to drag your feet on Migrating to the Cloud or to Data Center, since Server will be gone by February ‘24. But we know migrations are a complex topic. Questions range from licensing timing to user continuity to configuration mapping. Let us know if you need help on your best path forward for 2023.

#2) Audit your User Count Tiers

Nobody wants to pay too much for licenses. It’s always good to make sure your license tiers are aligned with your current or future user count needs. If you have users who haven’t used Jira in 6 months, do they need a license? You may be able to give your Procurement team an early gift this year with a recommendation to lower your tier! We can help you with your audit if needed.

#3) Audit Security Access

Your IT leadership and your Project Administrators might not be on the same page in terms of user access and security. December is a good month to look over user access and ensure they comply with security policies. We can help you deep-dive.

#4) Use the Confluence Retrospective Template (for any team)

Retrospectives help document what a team should start, stop, and keep doing. They also allow teams to set up action items or initiatives to tackle changes to existing processes and activities. These retrospectives can work for any team and help you outline priorities that can make 2023 a more successful year in terms of collaboration and productivity.

#5) Review the Features Released in 2022

Not everyone keeps up to date with the Atlassian product release roadmap, or the newest features from the core products. These could have a big impact on your user base if the right team members know about them. You may find a feature that lets you get rid of a

costly Add-on. Review the released features here:

#6) Review what other applications or tools Atlassian can Absorb

Why use PagerDuty if Jira Service Management already comes with Opsgenie? Do you need to spend $200k/yr on Servicenow when you can have a similar solution for 60% of the total cost of ownership? Is there a legitimate reason why your company has two PPM platforms?

What’s the value of having ONE platform that breaks down the traditional silos between teams? Ask the questions & reach out to Trundl if you need help driving that conversation.

#7) Assess your Add-ons

A no-brainer. Don’t pay for what you don’t use. Don’t pay for redundant add-ons. Question project admins or IT leads about Add-ons you’re not sure about. It spurs constructive conversations, and you may get a perspective that leads to smarter IT spending and a better Atlassian ROI.

Now is the time to act and ensure everything stays on track before you head into the new year!  If you’re unsure of your next steps, reach out to us, and we’ll help you. There’s no ‘right time’ to improve your organization’s productivity – it starts right away! So, what are you waiting for?



Tell us what you think of this article. Do you need help with the next steps? Looking for a demo? We’re all ears!. Contact Trundl.