Trundl is hands-on when it comes to providing resources dedicated to best practices for your use case. Atlassian’s support offerings focus on high impact issues (P0/P1), and do not include use case services or advice. Atlassian will not touch your Atlassian instance. Trundl’s AMS works within your Atlassian instance.

No. It’s a staff empowerment service. You get access to whatever mix of our team that can help you get where you want to go with collaboration software.

Pick the number of hours you need us (from 5hrs-160hrs/mo) and let us know if you have a preference for team member locations (US, India, Canada). There’s lots of choices, contact us for specifics!

It can be, but it’s often not used that way. We love working alongside Jira Administrators to help them feed and work through their improvement backlog. We can do all Jira administration work as well (user provisioning, workflow tweaks, etc.). However, if you need help, we fit our services and team to your custom needs!