Enterprise service management is crucial for mid-to-large-sized companies…
We are proud to announce that Trundl is now a certified Atlassian specialized partner in ITSM. As a leading provider of IT Service Management (ITSM) solutions, we completed a series of tests, certifications, and qualifications determined by Atlassian to indicate that we are a key provider of end-to-end service management solutions. What does this mean […]
Atlassian’s Jira Service Management is increasingly popular with HR teams wanting to work smarter, not harder. It lets HR simplify task management and also present a portal for all HR services and knowledge to the company. Moreover, it’s lightweight, easy to deploy, and highly affordable.
PagerDuty and Opsgenie share many best practice features and capabilities for handling enterprise level incidences. IT utilities and services keep cashflows secure, reputations intact and businesses in business. Get the right Incident Management platform for your teams.
Sony Music Publishing along with the assistance of Trundl, an Atlassian Platinum Solution Partner, have transformed their enterprise service management processes to save Sony over 1500 hours a year.
One company, one mode of communication. Here’s how Enterprise Service Management unifies org-wide best practices into a common framework Enterprise Service Management (ESM) is an extension of IT Service Management (ITSM) tools, processes and/or best practices to non-IT departments, such as HR or facilities and other functional areas of the enterprise to better serve the needs […]
ESM tools have got the attention of many modern businesses, and the demand is soaring. Find out why? Enterprise Service Management (ESM) is integral to the centralized and efficient management of an entire organization today. Think of Enterprise Service Management tools or ESM tools as a single pane of glass, expanding the opportunity for businesses […]
The IT ticketing system acts as a single point of contact between the solution seeker and the problem solver. Here’s how it works
The ITSM tool you zero down upon should be backed by strategic evaluation of the current state of ITSM and upcoming aspirations. How to ensure your chosen ITSM tool address your business needs?
IT teams receiving a wide variety of customer requests every day, and these are classified as service requests by the Information Technology Infrastructure Library (ITIL).
