Tag Archives: Case Study ITSM / ESM

When a Major League Baseball team needed a fast ITSM deployment for their Dominican League farm system, they turned to Trundl. The Challenge  Major League Baseball franchise’s have a system of affiliated Minor League teams. Together, these affiliates act as a way for teams to “grow” talent, developing young players until they are ready to […]

When a major State College needed a less costly (but equally capable) help desk solution for their students and faculty, they turned to Trundl for help The Challenge The State College was part of a system of 28 colleges across the state, enrolling over 640,000 students in both 2-year and 4-year degree programs. They had […]

Where downtime can cost a staggering $5,600 per minute, maintaining uninterrupted operations is paramount!

Sony Music Publishing along with the assistance of Trundl, an Atlassian Platinum Solution Partner, have transformed their enterprise service management processes to save Sony over 1500 hours a year.