Author Archives: Vignesh Jeyaveerapandian

Case Study, ITSM / ESM

Fast ITSM Deployment: MLB Team Uses Jira Service Management

Posted on by Vignesh Jeyaveerapandian

When a Major League Baseball team needed a fast ITSM deployment for their Dominican League farm system, they turned to Trundl. The Challenge  Major League Baseball franchise’s have a system of affiliated Minor League teams. Together, these affiliates act as a way for teams to “grow” talent, developing young players until they are ready to […]

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Case Study, ITSM / ESM

A Major State College Switches from ServiceNow to Jira Service Management

Posted on by Vignesh Jeyaveerapandian

When a major State College needed a less costly (but equally capable) help desk solution for their students and faculty, they turned to Trundl for help The Challenge The State College was part of a system of 28 colleges across the state, enrolling over 640,000 students in both 2-year and 4-year degree programs. They had […]

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Case Study, Cloud Migration

Move from AWS Data Center to Cloud

Posted on by Vignesh Jeyaveerapandian

Cloud infrastructure company reduced costs by USD 160,000 by moving from AWS Data Center to Cloud A USD 2B publicly-traded cloud computing company that provides software for data centers and hybrid multi-cloud deployments experienced rising costs and uptime issues with their AWS Data Center EC2 instance. Read on to find out how Trundl helped this […]

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Case Study, General

Automated HR Onboarding with Jira Service Management and Confluence for the US Department of Energy

Posted on by Vignesh Jeyaveerapandian

When a 172-step onboarding process was stifling an HR team, the US Dept of Energy turned to Trundl The Tools Jira Service Management Confluence The Challenge This Department of Energy maintains one of the fastest exascale computers in the world, capable of 200,000 trillion calculations per second. This supercomputer is used for advanced, data intensive […]

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Case Study, Cloud Migration

Greater Visibility and Reduced Costs with Jira Instance Consolidation and Enterprise Cloud

Posted on by Vignesh Jeyaveerapandian

When a $33B publicly-traded Healthcare company needed to merge 141 company-wide Jira instances into Enterprise Cloud, they turned to Trundl The Tools Jira Jira Service Management Confluence The Challenge This US/Ireland based healthcare hardware company operates in 150 countries and employs over 90,000 people. Over the years, the IT organization faced many company acquisitions, and […]

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Blog, ITSM / ESM

Oh Canada! Atlassian Brings Data Residency to the Great White North 🇨🇦🍁

Posted on by Vignesh Jeyaveerapandian
Data_Residency_in_Canada_Blog_Featured-Image

What is Data Residency and Why Does it Matter to Me? Data residency refers to the geographical location—whether a country or a region—where your hockey stick and toque, wait no, data is stored and processed. It’s a big deal in modern data management because it helps with regulatory compliance, boosts security, improves performance, and builds […]

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Webinar, On-Demand

Supercharge JSM with Smart Assignments and Rotations for Jira

Posted on by Vignesh Jeyaveerapandian
Supercharge JSM with Smart Assignments and Rotations for Jira Featured image

Calling all service teams! If you’re still manually assigning daily tasks, we’ve got something to ease your troubles. Watch this insightful webinar video on how to auto-assign issues before they hit your desk and make sure no ticket slips through the cracks. Scroll down to watch webinar, or click here! 

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Blog, Trundl News

From Contamination to Clean Water: A Year of Progress in Uttar Pradesh, India

Posted on by Vignesh Jeyaveerapandian

In the first half of 2023, Trundl funded 46 piped tap stands in India with charity: water, who works with local implementing partners to bring clean water to people around the world. For the past year, our donation has been hard at work thanks to one of their local implementation partners, the Aga Khan Foundation […]

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