Tag Archives: Blog DevOps

Why is ESM important?

Why ESM is Important

One company, one mode of communication. Here’s how Enterprise Service Management unifies org-wide best practices into a common framework Enterprise Service Management (ESM) is an extension of IT Service Management (ITSM) tools, processes and/or best practices to non-IT departments, such as HR or facilities and other functional areas of the enterprise to better serve the needs […]

Mindville, Opsgenie & Statuspage Next up… Jira Service Desk Premium?

First off… congratulations to Tommy Nordahl, Mathias Edblom, and the Mindville team!  They are an inspiration to both Marketplace Vendors and Solution Partners for what they’ve accomplished in a few short years. Riada (Mindville) was our first vendor partnership. At the time, as a new, unproven Atlassian Partner, and it was a tremendous boost to […]

Deploying a Successful DevSecOps strategy

The average cost of a security breach in the US is $8.19M. That’s a significant number to the bottom line for any company. These aren’t one-offs either. Every industry is facing frequent attacks… nearly 90% of healthcare companies are actively being hacked. 75% of retail and 60% of manufacturing companies are facing varying degrees of […]