The ITSM tool you zero down upon should be backed by strategic evaluation of the current state of ITSM and upcoming aspirations. How to ensure your chosen ITSM tool address your business needs?
IT teams receiving a wide variety of customer requests every day, and these are classified as service requests by the Information Technology Infrastructure Library (ITIL).
Here’s looking at the key differentiators in functionality between Jira Service Management, Atlassian’s popular ITSM/ESM platform, and Freshservice, a relative newcomer by Freshworks.
Are your Cloud Migration expectations anchored in reality? Ensure you’re on the right track with this phase-wise, concrete plan for moving to Atlassian Cloud.
Many businesses lack the expertise, time, or technicians for a successful, seamless, &super-fast Cloud Migration – resulting in poor practices, disruption, & downtime. Hear from expert to help you migrate from Atlassian Server to Cloud seamlessly.
This is a step-by-step guide on how to run and report successfully with Essential SAFe® in Jira software, and how it can help teams improve business outcomes by serving as a single source of truth.
Looking for a step-by-step demo on getting Kanban right in Jira software? This expert guide explains how to get the most out of your Kanban board with key metrics, out-of-box reporting and Custom Charts for Jira.
How to set up Xray in Jira? Advantages of test case management with Jira & Xray is to bring your development and testing teams together. Read in our Step-by-Step guide
Experts discuss how we can get more out of DevOps, Xray’s traceability between requirements, how testers can benefit from tools & more…
Luke Hohmann, Agile Guru & founder of FirstRoot, enlightens us on how entrepreneurs can gain an edge from Scaled Agile Framework, the power of Participatory Budgeting and post-pandemic shift in work culture. Luke Hohmann, Founder, and CEO, FirstRoot Inc, is an internationally acclaimed expert in Agile Software Development. He co-organized the first Agile conference in […]
