The Trundl team got together to create a quick checklist for Jira Admins and IT leaders on what they should look into before the year is out.
In this blog post we share few pointers you should consider before rolling out Jira Automations to your team.
Jira is an issue tracking system. You can easily track issues in a multitude of ways and it will hum along, doing its job.
One company, one mode of communication. Here’s how Enterprise Service Management unifies org-wide best practices into a common framework Enterprise Service Management (ESM) is an extension of IT Service Management (ITSM) tools, processes and/or best practices to non-IT departments, such as HR or facilities and other functional areas of the enterprise to better serve the needs […]
ESM tools have got the attention of many modern businesses, and the demand is soaring. Find out why? Enterprise Service Management (ESM) is integral to the centralized and efficient management of an entire organization today. Think of Enterprise Service Management tools or ESM tools as a single pane of glass, expanding the opportunity for businesses […]
A quick look at different types of Jira reports and various roles they play
Jira reports are both insightful and easy to understand. Here’s how they help teams. A good ITSM tool should empower teams with real-time insights to help them deliver faster, better value to their customers. In this blog, you will get a basic introduction to a plethora of agile reports, dashboards, etc are available in Jira […]
The IT ticketing system acts as a single point of contact between the solution seeker and the problem solver. Here’s how it works
The ITSM tool you zero down upon should be backed by strategic evaluation of the current state of ITSM and upcoming aspirations. How to ensure your chosen ITSM tool address your business needs?
IT teams receiving a wide variety of customer requests every day, and these are classified as service requests by the Information Technology Infrastructure Library (ITIL).
