Category Archives: Blog

Mindville, Opsgenie & Statuspage Next up… Jira Service Desk Premium?

First off… congratulations to Tommy Nordahl, Mathias Edblom, and the Mindville team!  They are an inspiration to both Marketplace Vendors and Solution Partners for what they’ve accomplished in a few short years. Riada (Mindville) was our first vendor partnership. At the time, as a new, unproven Atlassian Partner, and it was a tremendous boost to […]

How ‘proxy’ openness is creeping & in our work culture – and it might not be the best thing for us

(Jan 2020) Employee – “Hey, I need to work from home today, I have a carpenter coming in during lunch.” Boss – “Please mark it as an unplanned leave. We do not promote WFH as a culture. Sends a bad message to the rest of the team.” (3 months later) Boss – “This is a critical release, can you WFH […]

Deploying a Successful DevSecOps strategy

The average cost of a security breach in the US is $8.19M. That’s a significant number to the bottom line for any company. These aren’t one-offs either. Every industry is facing frequent attacks… nearly 90% of healthcare companies are actively being hacked. 75% of retail and 60% of manufacturing companies are facing varying degrees of […]

Leading a virtual session Our experience with Atlassian Community Event

In these times, with the pitfalls of remote working, leading a discussion in a virtual event is not uncommon. However, when it comes to an event for Atlassian Community (ACE), where we share knowledge with Jira users and subject matter experts of the Atlassian community, it is very important that you make the presentation compelling […]

COVID-19 and its impact on the labor force, team collaboration, and remote work.

Leading up to this Spring many thought the US economy was due for a natural correction after so many years of growth since the ’08 financial crisis. It would have been something predictable in line with the US’ natural growth & contraction to keep us on our historical pace (~2-2.5%). Wow. How the narrative has changed… […]