Yes. Our AWS engineers can support both the infrastructure and application side with hands-on support. This level support means close alignment with your IT organization, resources, and most importantly, your policies, processes, procedures. We also fully understand the inter-operability of Atlassian application architectures, as an Atlassian Partner.
Yes. We assume control of data, data residency, access controls, and other aspects of configuration management are top concerns of our customers. Share your requirements, share your concerns. We will tell you what’s possible and design our support around it.
Yes. Share your current toolset, SLAs, and processes. We may suggest changes to meet best practices, but we are flexible.
Yes.
Trundl ensures uptime of (99.9%) & peak load performance. We are always looking to move the needle up, so that’s an initial baseline for any given IaaS customer case.
We bring resiliency and durability in our Atlassian Data Center deployments. We have designed architectures that brought disaster recovery RPO to 0 (zero) and RTO to under 1 minute.