We have migrated ticketing from Servicenow, Salesforce, Freshservice, BMC Remedy, Cherwell, VersionOne, Bugzilla, IBM DOORs, and other software. We handle the transition in a stepwise manner with your leadership and user base to ensure a seamless transition. This includes user and administrative training.
In overall terms, it’s the best service management tool when you account for all factors including price, integrations with other tools, features & capabilities, administration, scalability, and ease of deployment. Atlassian is growing at 30% per year (in their 20th year) for a reason, and JSM is still its fastest-growing core product. Gartner has JSM as an ITSM Magic Quadrant Leader.
Yes! As a Platinum Enterprise Solution Partner, we have licensing benefits that we can pass on to you, so ask us about all Atlassian software.
It’s rare for us to find something Jira does not integrate with at some level. There are over 5000 add-ons out there, and if we cannot find a developed integration, there are powerful REST API’s for us to use. Just ask us, we can look into it with no commitment required.
Absolutely. We are an Atlassian Authorized Trainer. Just ask and we can customize training to fit your teams needs!
Yes! In fact, we have a Servicenow vs. Jira Service Management Guide that is popular for those researching these two tools. We won’t leave you hanging. We know this is a big decision, so book time to talk to us about it, and we can help your leadership work through the pluses and minuses.
