Category Archives: ITSM / ESM

Why HR Teams Love Jira Service Management

Why HR Teams Love Jira Service Management - Blog

Atlassian’s Jira Service Management is increasingly popular with HR teams wanting to work smarter, not harder. It lets HR simplify task management and also present a portal for all HR services and knowledge to the company. Moreover, it’s lightweight, easy to deploy, and highly affordable.

Why is ESM important?

Why ESM is Important

One company, one mode of communication. Here’s how Enterprise Service Management unifies org-wide best practices into a common framework Enterprise Service Management (ESM) is an extension of IT Service Management (ITSM) tools, processes and/or best practices to non-IT departments, such as HR or facilities and other functional areas of the enterprise to better serve the needs […]

What Are ESM Tools?

What are ESM Tools?

ESM tools have got the attention of many modern businesses, and the demand is soaring. Find out why? Enterprise Service Management (ESM) is integral to the centralized and efficient management of an entire organization today. Think of Enterprise Service Management tools or ESM tools as a single pane of glass, expanding the opportunity for businesses […]